This was the best thing that couldve happened as Austrian air was inferior. I have never seen,such comfort in a plane,such great service,so many snacks and meals,and the crew was coming by every 30-45 minutes for water. Is Swiss ever on time? Zero interest in helping. Scam! ICE entertainment onboard offered a wide veriety to choose from", "Very helpful, attentive staff who made the flight as pleasurable as possible for us. I was never informed I would be required to pay for 1 piece of checked baggage. Flight attendents are polite, pleasant and helpful. The customer care numbers didn't work as they operate between 8-5 !! ", "No me gusto . Runs just like trains, just at a higher elevation! Utterly, totally unacceptable - and no explanation of why. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. Boarind experience is blah. Crew was courteous. I was running with the cane (not good for my ankle). Best flight and best plane I have flown in my life. The pizza was mediocre. Flawless", "Several of us got sick and vomited after the dinner served.
If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future. Cabin dated.
They served with warm and sincere smile. Flexible dining time. If you are asking about allergy meals they should be available or I would have brought my own food on the plane. ", "1. ", "Flying for the first time.I think everything was excellent. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Atlanta to the Maldives. And they were not polite about it. Air flow would be good on all planes. Overall very pleasant experience.
", "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. ", "Having parents with infants board with or after those needing assistance. Had to pay for the luggage at the airport (luggage was not included in my ticket). Almost missed connecting flights in both directions. The economy seats were extremely uncomfortable and tight, unlike other Intl flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Intl Flt. ", "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over. Terrible plane", "The food was so cheap pasta and a muffin. ", "Entertainment system was older version than the flight to Dubai.
", "Due to visa processing delays I couldn't return back", "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs", "Leg-space between seats specifically when the person in front of you reclines", "If they had gate number on bording pass from Doha to ahmedabad. ", "Newark airport is awful. ", "Overall Austrian was fine. ", "Hot food was luke warm, portions skimpy. Food was decent for airplane food and they gave lots of snacks in between. Smaller plane and people were professional. Plenty of food. Including a delicious Swiss chocolate a the end of your flight! In the U.S., we are customers that paid for a service and are asking for details on that service. The wifi was priced fairly. Everything was good afterwards. ", "Everything was great! Crew was great. ", "I had no idea i would be charged for just one check in bag! However, based on his attitude I will think twice to select Qatar as my choice of airlines. ", "I cannot begin to describe the plethora of issues I had with TK following the military coup. Perfect food. ", "The flight was cramped with no room to get comfortable. ", "If I had to pick one thingits that their free WiFi is only on select planesnot all. ", "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts. ", "Food variety could be better. For extra 20 pounds, you pay 50 dollars which is pretty reasonable", "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive. It added to very stressful deplaning. in AVML meal ordered what was offered was Pathai Noodles and some oriental vegetable preparations with Indian Achaar. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. Also less legroom in this model 777", "Food selection was ok. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Many people these days are not very courteous and it helps to remind them. ", "Responsible and attentive crew. Landed 9:15, got my luggage at 10:45", "There is for a 4 hours flight just a small snack - just like a local flight. ", "New airplane good service good flight attendant depart on time", "Seats were cramped for an international, 10 hour flight", "My mother was not provided with wheelchair at the Istanbul airport", "Flight attendants were friendly and made the experience more pleasurable. ", "The entitled passengers and other rude passenger behavior. Had to find my own seat and flag crew down for hot towel. ", "Entertainment didnt work, the crew did nothing to help. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. ", "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. I had to take an another flight and arrived at JFK after 6 hours from the original flight. ", "Everything during the flight was lovely", "But what I really didnt like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. Not a pleasant experience. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. So many passengers creates limitations. Overall good food. ", "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. ", "Seat width is always an issue in economy, but nothing unexpected. ", "Flight hopelessly delayed leaving Sarajevo. For an airlines like emirates getting even the basics for Vegetarian mean was missing. Austrian airline employees at the airport are rude. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane. ", "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Food was adequate. However, after that, this was the worst customer service experience I have ever had. Boarding area and process should be revised/reviewed for improvement. ", "Everything. ", "Plenty of empty seats so it was much more relaxing. Staff said there was nothing they could fo. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. The food was good. Everyone was very friendly", "I brought a small suitcase and they told me I couldn't take it on the plane when I got on the plane there was more than enough space. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Frequent passing of water and juice. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from Atlanta to the Maldives up to 3 days before/after your preferred dates. The information about our connecting flight was not readily or easily accessible. How is this possible? Very poor for a F-class ticket. Missed connection by 15 min. Staff was terrific and the fancy new screens for in-flight entertainment were really cool. ", "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Thank you Swiss! The pilots were very good at their jobs. ", "The entertainment because it had almost everything. Flight attendants are very friendly and helpful, polite. What will happen is that either the travel company or the airline simply will blame you. Also there is no clear info on what the cost is for your bag at what point in the check-in process. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. I will tell all my family & friends of my terrible experience. ", "This is the most messed up money making strategy I have seen at airlines. With KAYAK you can also compare prices of plane tickets for last minute flights to anywhere in Maldives from Atlanta. Flight landed at 5:05pm. ", "Seats are uncomfortable, not enough leg room. DON'T FLY Swiss Air if you like normal temperatures! Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. ", "The captain refused to turn on the AC until we were just about to leave. Never one complaint with these guys! The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. ", "Doha to hyd was good. Was in and out in about 5 minutes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. ", "Service was great. Tray keeps sliding at you. ", "The movie selection was good and I found a new series to watch. They should explain the reason at least. ", "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again. They put me on a plane two days later. Worlds best business class! ", "I watched three good movies during the flight to London. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions. The most popular route is from Atlanta to Mal, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $586. Overall, it was a pleasant flight that I even managed to go to sleep. ", "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. The cabin was clean, the climate was not too hot or cold. Snack on board was a poor piece of biscuits", "Flights were late for more than 20 min. ", "Policies on bringing stroller differed between each trip. I had a row to myself.. Smoothest landing ever just a lucky day", "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating! Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!! ", "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. ", "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. This was a total bad idea of packaging. Not nice", "The plane waited 40 minutes for delayed connecting flights to arrive. My luggage is lost. ", "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac. We were served Swiss chocolate and also the best ice cream I have had in my life. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air", "The plane took off as scheduled and arrived promptly. Frustrating for sure! Many people were missing their flights and trying to figure out how to get home. The plane was hot and stuffy. Very hard to get out to use the toilet. It looked like it was dragged along the tarmac. ", "They had a deported person sitting next to me. por el precio total pagado y cuando llegue as maetas no estavam incluydas y tuve que pagalas. ", "It was delayed 3hrs but no regret from staff. ", "Outdated IFE-overhead screens. They kept my money and robbed me. 3. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. Sometimes travel dates aren't set in stone. ", "Service is great and the plane flew so smooth", "Very friendly crew. 4. ", "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. ", "I liked the friendliness of the ticket person and all the flight attendants on both flights. It is not the airlines fault, except perhaps when choosing whose airplanes to buybut again, there are only two major contenders in that segment. A wrap offered was no where close to edible feeling. Highly recommend Turkish Airlines!!! I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. ", "Boarding process was incredibly slow, which delayed our flight. We first flew to Lviv and then they turned the plane around and came back as we were landing. This gave us the extra room and comfort we needed. ", "Old plane - ACE - very basic movie selection. Seat was broken for recliner. Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. ", "The seats were very tight and the food was okay, but the staff was great. I will implore prospective travelers to give the airline a shot (try). ", "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode.
I was late; this is understandable. 3. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane. Very friendly crew and nice comfortable seats for coach even. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. ", "Dnt have anything to say what I dnt like. Get an emergency seat.
", "The plane was wel kept and crew was very pleasant. I would try to avoid it. ", "More shower stalls in the business class lounge. The crew refused to help or do anything. ", "Great entertainment set up, a free hour of wifi and good food. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. ", "We've flown asian airlines before, but Emirates is by far the best for international travel. Did not offer coffee or Tea. Great cabin crew; they took care of a toddler with a fever and her mother. Felt very claustrophobic. ", "Good attention from crew and very comfortable seats. Sorry nothing else to dislike. Will fly again. This so disappointing for a premier airline like Qatar. This was a terrible trip & we will never use Austrian air again. I will never fly with this company by my own choice any more!!! The food was good. ", "Bad smell - probably somebody had vomited on a previous flight", "I was supposed to get a room from Emirates since I had 15 hours stay in DXB but Emirates employees refused to give me room. ", "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate", "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it. ", "Crew was nice. ", "The flight attendants were helpful and did extra to make the experience more enjoyable. ", "My flight to SJJ was rescheduled for the day later. ", "Wish I had more leg room. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. ", "We were able to purchase an upgrade at the airport -- was a great experience. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Both originating flights were late starting and made for impossible connections! I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together . ", "Flight delayed for one hour which caused us to miss our train. The food service was also excellent. The person was in jail and he showed me the court order That made me very uncomfortable. ", "I felt like the airlines deliberately cheated me. ", "On time departure would be nice. I kind of missed that", "I loved the food, wide selection of movies and more leg room. Would have liked a little bigger seats and more legroom in the economy seats", "Food was not up to par and seats could have been a bit bigger for the economy bracket. ", "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle. No one to reach to .. really bad experience. Wish that would have been clear when I purchased the ticket. ya no comprare mas con su compania K", "Comfortable, great service and food, free movies. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. ", "My inseat entertainment could have worked. When we did arrive in Newark our luggage did not. So passengers couldn't figure out their seat belts, couldn't lock the toilets, stood up while the plane was still on the runway, pushed and shoved to try to get off the plane first, etc. That was a first for me and I thought it was interesting to view the monitor from time to time.
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