No cool air while we boarded and waited to depart. Very good i flight service.
I never recommend BA to anyone. All money makers. They all were very personable. Too crowded. Maybe when people like my seat mate start wearing their masks and following the rules we can go back to having nice things. 
And the flight attendant Nicola was incredibly rude and appeared to condescend to some passengers in various ways. Fortunately the Wi-Fi worked so I was able to stream. My first day of vacation, I basically lost my whole first day as I arrived 8 hours after I was meant to because of delays by B.A. ", "Seats are getting smaller, expensive food", "Was short and easy to get in and out of both airports", "What ever happened to a free drink on international flights ? Our favorite flights. ", "The flight attendants were very helpful. There are no direct flights connecting Ontario to Puerto Vallarta. ", "Segundo vieja con American Airlined y segundo fiasco. The crew member were super nice and professional. She scanned my ticket and flogged her hair in the air telling me take my stuff to the front of the plane. There is a bit more leg room. I found out as I was entering Nairobi Airport. not fun had to reschedule car rental. My fellow traveler asked for some tap water since she didn't want to purchased bottled water, but the flight attendant forgot to bring the water. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. ", "the flight did not have charging areas on the plane for phones for the regular seating. With so many headlines in the news of people going insane on flights about wearing masks, I wasn't about to ask him to put it on. The second flight left 1 hour later than scheduled. However, there was no restriction or clause listed on the ticket stating that I had to cancel through priceline also. The check-in process in Rome at FCO with Delta was the worse I have experienced. ", "i was delayed in ONT, making my flight an almost 24 hour trip from vONT to my destination. Kinda sucked considering I was planning on working on my flight to New York. ", "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly", "It would have been better if they had departed when they said they were going to after a delay.
The line we had been waiting on was put on hold but the line next to us was not so now we had to wait for all the people (which was about 70) to get checked in.
Stale almonds. Even half a sandwich would have been acceptable. Great costumer service. You will leave Ontario from ONT and will be arriving at PVR. ", "Water and all other food and drinks were for sale only. ", "Gate assignment was not released until 15 minutes before flight. ", "There is just not enough leg room for a flight that long and the seats don't recline enough to be comfortable unless you upgrade and the tickets were already overpriced. ", "Seats were way too uncomfortable for a trans atlantic flight. Thank you United!!! The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. ", "II like that the flight was on time and give us a good breakfast", "Was on time, good boarding process, Food ok, entertainment poor. I stated no, that I had Croatian crowns, Euros or US Dollars on me at that point in time. ", "The boarding was processed by one agent. Honestly, all but Nicola were nice and friendly. (DC-Mexico-Lima-Mexico-DC). lots of great movie options", "VERY hard to hear important details from the captain. The airplanes are old, Music/Games are non existent. Straight shots, with as much comfort as one would expect. I had to leave a friend behind and travel on my own. Search Puerto Vallarta flights on KAYAK. Our flight was delayed by 2 hours and we ended up missing our connection. They should have a line for those who have already pre-checked themselves and just need to drop off their luggage. Excelente. Wish every airline could be like southwest. They just said Check the departure information board when you arrive. We made to our AA flight only it happened to be in the same terminal. I was excited to hear the attendant call for travelers with small children to board first. BA crews and captain never apologized or explained the reason. Crew could have been better. Repeated attempts to take my wheelie bag and put it in stowage (after repeatedly explaining that there was both computer and sound recording equipment in said wheelie bag). I raised my hand and asked for assistance given the impending 1 hr cut off time for check in. ", "The air-conditioning was extremely cold; on the positive side, I was given a blanket. Once we found someone the lady yelling at everyone where to go was very rude and rushed. A 80 minute layover in mexico city turn into a 230 min layover. ", "Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group", "Food/drinks extra cost, seat was broken and uncomfortable. ", "flight was delayed. VERY different than the DEN united experience. They did have our luggage. Llegue 3 horas antes para regrirstrarme pero nadie lleg hasta una hora despues. ", ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight. First time I can ever recall the airlines not having the forms available before we landed", "Lost luggage for more than 18 hours. Very basic airline. Full service on board while we were wIting for weather to clear. ", "No internet available without paying and no charging station available in flight. Our seats from atl to lhr were much better The crew didn't hand us customs forms in the back of the plane", "They didn't have complimentary water on a 3-hour flight from Rome to London so I bought a small water for 1.80. Carry-ons wound up being "stowed". The cheapest month to fly is August. We arrived at the airport and got in line right away. I'm happy Delta is bringing back meals on longer flights (in first class). Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. Absolutely ridiculous. Started to run out of sitting positions that didn't hurt. Thanks for your understanding. Disappointed in the toilet area both flights- filthy and urine on floor everywhere both flights Boarding and texts communications excellent. ", "Flight was delayed almost 3 hours total. They didn't care when multiple people in line said they were skipping people. A passport is required to fly from Ontario to Puerto Vallarta. ", "The flight I purchased was over booked. It's all in the attitude. hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. Poor policies at that airport. ", "Flight was delayed due to technical difficulties. Ended up flying out of John Wayne Airport. No markings noting which area (M? I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). Once we found the second gate the crew at the desk was very nice and helpful. ", "The united staff kept skipping the lines to drop off the bags. Lastly, our flight was delayed and even after everyone boarded it took about 40 minutes for the plane to take off. Some were delays if 4,5 hours then changed to almost 8 hrs then back to 6 hours . I never got to leave, ended up cancelling my flight. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Mind you, it makes sense I would have it somewhere convenient, but like I said single traveller, 2 year old handful. When the stewardess took my order and went to swipe my card, he made a comment that sometimes they have difficulties with USA credit cards. Flight was delayed but no email or anything. Or allow categories to be left not rated. It was an expensive ticket and didn't include checked bags ($25 more). ", "We arrived 15 minutes early at closest gate to passport control", "No entertainment, expensive food, had to pay to check a bag", "British Airways was very accommodating. The line went literally out the building. ", "Once I shuffled through tons disgruntled travelers because of my "child privilege" the attendant rolled her eyes and took a deep breath at the amount of time it took me to get to my ticket. Other than that great. The crew was very friendly and we had no issues. I even picked my seats! So wasn't cramped but the entertainment/movie icon happened to be missing from my monitor only. ", "There was no in flight entertainment except a graphic showing how far we were progressing. ", "Packed together like animals on the way to the slaughterhouse for a 6 hour flight. Tuve la oportunidad de volar en unos de los aviones nuevos. ", "The trip was fast and efficient. ", "When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! ", "Not force checking luggage. Trim pieces falling off the seats. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. Maintenance issues delayed our flight out of DFW. Text message was sent on route that the flight was on time. There was no entertainment on my flight and even if there was I probably wouldn't use it. No entertainment.
In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. Compared to KLM, which served organic and free range food, even on a much shorter flight, British Airways doesn't hold up. Arrived half an hour late", "The plane never cooled off for the entire flight", "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. Food was great except for the snacks. Rather odd. Terrible service. So rude that I took note of her name for such a review like this :). ", "The boarding could be more organized. Seems to always happen when I fly through United. You could then fly to Puerto Vallarta with an airline and back to Ontario with another airline. It never really cooled down much during the flight. ", "Soft drinks, bottled water, and a snack were not included free of charge on this flight. on my way back to new york. ", "We arrived 4 hours late, on a different flight. Asked to see in writing what they were trying to explain and the manager couldn't do it. Find cheap tickets to Puerto Vallarta from Ontario. I know that Delta Flight Attendants did not sign up to be the mask police, but I really wish someone would have told him to put a mask on. ", "The flight entertainment and crew were great. He had no complaints. ", "How efficient, professional and pleasant the captain As well as cabin crew were. ", "Gate agent refused to try to put my 9-year-old son to sit next to me. ", "No real complaint of the flight or staff. Nicola was the only rude one. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Very confortable. The shortest travel duration to get to Puerto Vallarta from Ontario is 6h 22m. Alas, paying for M&S food is not what I expect, that's EasyJet territory not British Airways. Almost missed flight to NYC due to no display of: departure time, which section of Terminal 2 to be in, gate number displayed on departure screen. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ontario to Puerto Vallarta. Thank you though for your help to get the plane leave on time.! This was extremely disappointing begin that I had booked months in advance. They need to get their act together", "Air Canada flight from Ontario to SFO was operated by United. They started calling peoples flights that were leaving in less than 20 mins and thats when everything became a nightmare. ", "I paid 125 for my hockey bag. Ended up missing the flight because of that. ", "Smooth flight. I never had any issues with either of those three cards after that incident. Wanted to check in online - the United System did not allow me to. Scores according to KAYAK customer reviews, "Wouldn't let us on the flight when there was plenty of time to get there. ", "They over booked my flight, so I would have missed it had someone not gave up their seat for me. I cannot complain at all. tug car didnt work", "I enjoyed purchasing a full fare first class ticket for my vacation", "I didnt like being bumped off my flight and being placed on a later flight in coach section. I think they could become more creative and refresh the men", "The layover in Mexico city was too long 10 hrs layover..", "My luggage was lost and no one from Aeromexico wants to help. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. ", "Flight information for our connecting flight at Mexico City was ridiculous. Only 2 flight assistants were servicing, both incredibly slow. Very brusque manners. ", "I like The way Of boarding and the crew", "The crew was awesome and boarding was quick", "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other. Good snacks and coffee. ", "This does not only apply to Aeromxico, but the seating in airplanes are too narrow and uncomfortable. I enjoyed the journey. The thought of boarding at the same time as everyone else was giving me anxiety. Had to wait in line - long line due to holidays. What little information we were goven was inaccurate. The plane left on time on all four connections. ", "the entertainment system was terrible. They didnt bother to check and announce the gate of major connection flights like some other airlines would do. ", "No jetways in Frankfurt. I feel it was very inappropriate for him to treat me that way (especially over a stupid soda). ", "I didn't fly.I bought the ticket for my son. They never gave me my ticket stub for my checked bag. My biggest complaint about this flight wasn't with Delta itself, but with the man next to me who half way through the flight decided he didn't need to wear his mask anymore. Over all on this trip I had three flights that were delayed. ", "To be honest, I liked that some of the flight attendants were friendly.
", "Hey, domestic U.S. flights aren't all bad! Fly Jet Blue if you can- extra space between seats, free entertainment, comfortable flights. I was exhausted with my 11 years old daughter. ", "Modern entertainment with personal screens. 
KAYAK is a travel search engine. ", "I paid good money to be back by 6am however I was delayed and had flights cancelled which made me get home 10 hours later than I should have. ", "The forwyand rear facing business class seating is ok. 
It would have been nice to know before I bought the tickets that I needed a smaller carry on. ", "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. W it was not done row by row.
Then it was delayed on run way 45 minutes. But the window seats on the 2-3-2 configuration needs so me workout to get in and out. This was an overnight flight, so all the places to buy food were closed- United didn't offer snacks or blankets or really anything for the troubles. ", "To say, its been over 20 years since I've flown, everything was just fine. ", "At least soft drinks should be free of charge. ", "The airplane Lima to Mexico was new and comfortable. ", "I likedthe attention of the flight attendants in flight", "The check in at the counter was a nightmare. ". ", "Impressive airplane at first sight when boarding. So it was OK. ", "No meal. How was I supposed to know that none of the three cards that I had on me wouldn't work. ", "Paying 45 pounds for my relatively small suitcase. I was disgusted by his lack of concern for the law and the health of those travelers around him. Upgraded to a Comfort seat in and exit row. We called and were rebooked on another flight without being told it was overbooked and our tickets were standby . Poor costumer service by baggage assistance: Too many issues to even mention it. She made my flight enjoyable with her beautiful smile. I also liked that we got to our destination safely. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Ontario up to 3 days before/after your preferred dates. ", "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight.
", "There is nothing to say this is good and will not use BA again at all. The breakfast coming back was horrible. Nothing to die for, but it makes such a difference to flight in a newer plane with better entertainment options. Assuming what they are showing is of your interest. ", ""Parked" on tarmac for 25 minutes waiting to leave LAX. So of course one would think cancelling through United's site is appropriate. ", "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. ", "Blankets were a little bit dirty.
My flight boards at 0540 and I got there exactly at 0545. There are no direct flights for this route. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport and it was never turned in. It not fun flying any more", "No customs forms on board. Needed to have 2 people managing boarding the plane", "there was water leaking from window during landing and the food was not hot and was just bland and uncooked", "Ran over 2 hours late with no explanation", "The couple next to me were a little on the plus size. When asked politely that I need special assistance as I was approaching the 1 hr cut iff fir checkin, the United lady yelled at me instead of speeding up her slow motion. ", "The cramped conditions. I will definitely get good at the airport next time. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him. Friendly crew. Crew is excellent! ", "The plane smelled like sewage and it was extremely cold inside the plane for the entire duration of the flight. I would like to comment about the time of check in, it took me 35 min. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? ", "Courtesy, on time and good communication. The chars were fairly comfortable and spacious. I think Delta may become my new prefered carrier for domestic flights. ", "When we landed and I was able to get off the plane", "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. Food just ok. Seats terribly uncomfortable", "Entertainment is becoming too complicated for us old heads. ", "Decent leg room for economy, lots of food offered, excellent choice of movie. ", "INTERNET is difficult to figure out in these AA flights", "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error). ", "Great smile for all the air hostess all the time", "Both crew and the seat were great. Flight was delayed first 1 hr then two more hours. had to get back massage once i got home. The crew were disinterested in the passengers. While the other attendant tagged all my items. ", "Friendly flight attendants and nice to kids", "Being held inside the plane for a total of 5:30 hours before taking off. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. Well TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. The only issue was the boarding. ", "Great staff, smooth ride, entertainment but my screen would restart frequently", "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie. the seat on the plane were uncomfortable. You should ask in your questionnaire if the booked flight was for self or someone else. on the first flight going to my destination, the airline switch gates twice. As my patience ran out i went up to the counter and tried to just get my bags checked so we can be on our way to our gate and of course i get the answer that i have to wait because i still have enough time (our flight was leaving in 40 minutes). At which point I was asked to go back to the check in counter to have another one printed. The crew are always friendly. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. ", "Boarded online. ", "This was just a short trip, but just as enjoyable as our cross-Atlantic trip. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Dozens of other passengers had the same experience", "I received an email before the flight telling me as the flight would be operated by another carrier there would be free refreshments - but it wasn't and there weren't. Staff was friendly on the flight. ", "Old entertainment systems. Took longer boarding than air time! What entertainment? The food was subpar, most of the airline staff was polite save for one gentleman at the gate who made a sarcastic comment to me about them trying to board quickly when I couldn't find my passport (after making us wait 45 minutes then another 2 hours yeah board quickly for what?). On time and took me from 20 degrees to 80", "The flight was fine, but there was no onboard entertainment. Way They handle the delayed of our flight due to weather in tj , We landed nice and safe excellent crew thanks We love Their service They really care", "I will never fly with this airline again.
", "Additional security check at the gate is unnecessary, annoying and insulting. So if it hadn't arrived I wouldn't have had anyway to find it. The saving grace is captain speed up place on first leg of international flight so arrived airport 1 hour early, thus allowing enough time to connect. ", "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Flight delayed and caused me to miss my intl connection. ", "I dont like having to pay for luggage or upgraded seats, WiFi. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. American is always excellent! I'll think twice before taking American Air again. BA charges a very unreasonable price for early seat reservation. Apparently the boarding pass issue is common with Aeromexico at ORD", "Even offered a Boody Mary Zor other drinks on the short flight! ", "Frequent updates on lightning in the area ( causing delays). It really should not matter who I cancelled through, if I canceled within 24hrs the refund should be given. On all the planes going to our destination the accommodations were much different. No charging for phones. The boarding process was regular nothing special. Just a shambles, lack of communication and lack of customer care. Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. ", "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)", "Seats rather crowded in coach, small plane so it was also a bit noisy", "These people are reprehensible. The plane did not have any kind of tv screen in which to watch films or programs. HOW CAN THAT BE WHEN WE WERE IN THE SAME TERMINAL?!!!! People like him are ruining what would have otherwise been a really great flight/traveling experience. ", "Everyone was happy nice attentive excellent service", "The. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. The Swissport boarding agents were also rude. ", "Airline accommodated the delay with free room and meal voucher. waited over an hr for luggage. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification. ", "Quick flight. ", "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX", "the only good service is the way the crew treats you", "All the flights in on the round trip were delay. No screens. ", "Everything. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). They didn't give us pens/pencils to fill out the customs form. The food was good but I am excited for the day when actual meal service returns. Entertainment is so poor that the TV screen is so bad and completely out dated. Will never fly with this airline ever again. While we had checked in online already we had to wait in line for over 2 hours! The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta. ", "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull", "Check-in at GDL airport is completely insane! You can then pick the flights that suit you best.
I got a cold cup of coffee when it should have been hot, and they corrected it immediately. ", "The flight was on time. luckily, they did not charge extra", "Plane was delayed because the AC was not working right. In the last 72 hours, the best return deals on flights connecting Ontario to Puerto Vallarta were found on Aeromexico ($319) and American Airlines ($323). Food, I still resent having to pay for something that is ed to be included in my fare. we fly delta all the time and i know Aeromexico now works with delta but they need a lot more training on what customer service is all about", "Was late by an hour in birding. ", "I arrived at the aurport 1 hr 20 mins before flight - plenty if time to check in and make it to gate at a small airport ad Newark is. ", "I ordered a ginger ale onboard. then they brought a supervisor over to tell me the same thing- there was absolutely no help. Worst then third world country. It was chaotic, with no one appearing to know what options were available. ", "Left on time. Crew was excellant, plane was clean, ride was smooth. Delayed flight, no information as to why, more standing on the runway with no information and after landing, more delays with security gates not working. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Ontario is likely to change within 7 days, so travelers know whether to wait or book now.
Was told I should go to the special assustance line. I was pleasantly surprised by the kind service and amenities on this Delta flight. Changing my flight was miserable staff so rude and people on phones can barely speak", "TSA took forever, other than that. ", "Ontario airport is so easy and convenient", "Easy, convenient and everyone is nice and accommodating. Security at BER was painfully slow, the staff just didn't seem in interested. Everyone was so disorganized and people that were leaving in less than 20 mins were put on a different line.
The service was one of the better ones. Sometimes travel dates aren't set in stone. They will happily allow you to swipe your credit card. Needless to say connection flight is messed up and no way of knowing what that might be until arriving at airport. I was given one then like 4 more at Mexico City. Best time to beat the crowds with an average, Flight from Ontario to Puerto Vallarta Ordaz. ", "We liked the Economy Plus amenities lovely service from all staff", "Flight was diverted for 4 hours due to thunderstorm in Toronto", "The privilege of getting business class perks", "The business class seats are economy class seats with the middle seat blocked, the leg space are same as economy. I'm very disappointed in United and will consider all other options (Airlines) before booking with them again. The crew did ok, nothing terrible but the service was mediocre and they were very stingy with the snacks and drinks.
