mlb ballpark app verification email not sent

Now you are all set to go to the game with your mobile tickets! While adding an Historic Check-In does not unlock any promotions or offers, documenting your past events will allow you to see your updated personal stats including your own win-loss record in your My History. If you still do not receive your notification or your account is not located, please contact us at 1-888-FAN-RAYS. I already verified my email address. Tap on the link in the email to allow access to your tickets in the MLB Ballpark App. However, if you arent able to verify your email in time, you can always send another verification request through the app. Once your email is verified, tickets should appear in your Ballpark app. If you are a member of a participating club's loyalty program, you can associate that program with the MLB Ballpark app by navigating to the team page, and tapping on your team's program module. When viewing your list of tickets for a game, tap on the "Forward Tickets" button. Tap on a row the green ticket icon to purchase tickets. You should no longer see the email address. If you have logged into the app and verified your email address but still dont see your tickets, you can try the following steps: SimpleSeats is the place for Houston sports fans to buy tickets at the lowest prices. The sender should now see ALL of their forwarded tickets for that event. From there, youll be shown all offers that you have unlocked, and can now redeem. This will unlock all verified emails with a (-) button next to each. If Yes is tapped, the sender will see a status of "Revoked" on that ticket. Tap the Wallet icon and drag down the page to refresh the screen for tickets to appear. Additional ballparks will be added as they become available. The sender will find the event for which they're looking, and tap on it. From the "MLB Account" page, fans can tap on the "Remove" link. On gameday, your Home screen will display your game tickets, giving you easy access to view and scan for entry. Customer Support will remain closed on the following days: Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve, New Years Day, Complete set up of your Ballpark app, e.g. If they do not, confirm youre using the same email address used to purchase your tickets. Plan your visit with game and promotion schedules, ticket information, directions and parking information, and more. Tapping on Open tickets will take you directly to the barcode for quick and easy scanning at the gate. Tap on a row with the green ticket icon. Tap on "Forward Tickets" at the bottom of the screen and choose your delivery method. The sender then finds the tickets he/she forwarded.

The sender taps on the desired game to view their tickets. Troubleshooting To Claim MLB Mobile Tickets, How to Get the Best Prices on MLB Tickets. Fans who forward tickets have the option of cancelling the forward at any time in the Ballpark app. To delete, tap on the check-in. If you are looking for discounted tickets to your favorite Houston sports teams like the Astros, SimpleSeats has you covered. MLB Ballpark app Verify Email While adding an Historic Check-In does not unlock any promotions or offers, it will allow you to document past events youve attended at the ballpark in your My History at any time. Once in Forward History, the sender should tap on the Team dropdown and select the Home Team of the event they wish to see. What if the email address associated with my ticketing account is different from the email address associated with my MLB.com account?You can verify any email address tied to your ticketing account with your MLB.com account as long as you can receive emails at that address. Verify your email address you used to purchase tickets within the app to allow you to see and manage your tickets easily. Please ensure the location services on your device are enabled. Then make sure you have verified the email associated with your tickets and have selected the Rays as your favorite team. It looks like a tag. Unlocked offers are a result of a successful check-in. htSmk0+}KC8`%,#c[IN6VtzY(W(J-P);soy/KVaO#'%~F=iFQ!A M*wC{M ;%pyZ(f3k"3 ywdUR.aCf84%2wL6/lr)pH]c3eq;)j$Hx(KcY U:sc If you are unable to access purchased tickets via MLB Ballpark digital ticketing or the "Tickets" tab in the MLB Ballpark app, please contact the Box Office for immediate assistance. We will show you how many total teams youve seen, ballparks youve visited, number of check ins, and your personal stats around this information. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view. If you are signed in with the MLB/Club.com account associated with the loyalty program, you will be taken to the program page where you can view your account information, tickets, reward points and stored value (eCash). During the verification process, if you've incorrectly added the wrong email address OR would like to remove a secondary account that you've linked to you can do so within the app by: Important Note: While you can remove secondary email addresses, users cannot remove their primary email address (the one used to login to the Ballpark app).

If the forward has yet to be cancelled, there will be a "Cancel Forward" link next to the individual ticket. Your account can be found in the Ballpark app under settings on the Today tab or by going to RaysBaseball.com/myaccount.

The account will then be verified and upon returning to the Ballpark app, the fan will have access to their tickets. To switch over to another team, simply tap on the team name at the top of the page for a menu of other teams. All rights reserved. 587 0 obj <>stream Follow steps to verify your email address through your personal email inbox. Tap the profile icon in the top left of the Home tab, Make sure the email addresses you use to purchase tickets are listed under My MLB Account Emails, Send the verification email for the corresponding email, A verification email will be sent to the email address requested. Take or select your photo, and then tap Done. Scroll through your favorite teams entire schedule. Take care sharing this on social networks or other public forums. The sender and recipient will be notified by email when the transaction is complete. There are two ways in which the sender can cancel their forwarded tickets: from the Scan View, and from the Forward History.

Once an Official Check In has occurred, fans can access any unlocked offers directly in their wallet. For any "Wallet," ticketing account, inventory and support inquiries, please contact the Club Box Office for immediate assistance. Please be advised that not all tickets are eligible for forwarding; if not eligible, the option to forward the ticket will not be available. on the login screen. Lc|%Nv@`bWTH;Ny5isW/Oude?{)VG7oi~l__b"p;dC`XY` | B The My History section will allow you to view a snapshot of your attendance at games and events in MLB venues, which is recorded into your MLB/Club.com account. LearnMore. The Tickets tab enables you to purchase, access, and manage your tickets all in one section of the app. This will launch the ticket in scan-view. From the Ballpark Tickets tab, fans will have the ability to access your unlocked offers by tapping on the Offers icon in the top right corner. [Share Link] - A link will be copied for you to share. The sender logs into the Ballpark app and taps into the "Tickets" tab. Location access can be turned on from the top right of the Home tab. Tap the "Forward Tickets" button and choose your delivery method. %%EOF Note: The ticket can be forwarded via email [via Email] or via link [Share Link]. From this screen, you'll be able to add your club-specific loyalty card link by tapping on the correct program name. Tap "Send" to forward. To add photos to an existing check-in, simply tap on the check-in, then tap the + Add New Photos button. Dodgers.com) account. To claim MLB mobile tickets you have purchased from SimpleSeats, you will need to make sure you have created an account with the MLB Ballpark App and linked the account with the email you used to make your ticket purchase. Please note, the photo will be permanently deleted from your check-in and My History. For instructions on how to forward tickets, please see the MLB Ballpark Digital Ticket section in the FAQ below. *The Ballpark app is not supported on Android Tablets. The MLB Ballpark app is supported on most Android Phones* and requires a minimum of Android OS 8.0 (varies by device). Chase Field (Phoenix), Angel Stadium (Anaheim), Globe Life Field (Arlington), Truist Park (Atlanta), Camden Yards (Baltimore), Fenway Park (Boston), Wrigley Field (Chicago), Guaranteed Rate Field (Chicago), Great American Ball Park (Cincinnati), Progressive Field (Cleveland), Coors Field (Colorado), Comerica Park (Detroit), Minute Maid Park (Houston), Kauffman Stadium (Kansas City), Dodger Stadium (Los Angeles), loanDepot Park (Miami), American Family Field (Milwaukee), Target Field (Minnesota), Citi Field (New York), Oakland Coliseum (Oakland), Citizens Bank Park (Philadelphia), PNC Park (Pittsburgh), Busch Stadium (St. Louis), Petco Park (San Diego), Oracle Park (San Francisco), T-Mobile Park (Seattle), Tropicana Field (Tampa Bay), Yankee Stadium (New York), and Nationals Park (Washington, D.C.). You forced me to download the app in order to access my tickets, and then I have to verify my email address in order to access them. Any photos associated with the check-in will also be removed. The sender then finds the tickets he/she forwarded. I am so far very unimpressed with this app. Planning your upcoming visit to Minute Maid Park? Most MLB teams now require that their tickets be transferred through the MLB Ballpark App. Do I need to verify it again?No. When you download the Ballpark app, you will need to create or log in with an MLB.com account. On the Scan View, the sender can tap the "Cancel Forward" button located directly on the ticket.). From the Ballpark app Settings, navigate to the "MLB Account" page by tapping on the settings icon in the top right corner of the "Home" tab. Youll be able to use the Ballpark App to access and manage your mobile tickets. Why aren't my tickets showing up in MLB Ballpark?First, refresh by pulling the screen down in your Wallet to see updated ticket inventory. If a phone number is selected, you will be able to forward the ticket through a text conversation. Tap on an email from this list to immediately forward a ticket to the selected email without needing to manually type the email or open your device contacts. For inquiries about Club loyalty program usage, your account, tickets, reward points or stored value (eCash), please review the specific contact information for the club which is listed in the application. Get all of your passes, tickets, cards, and more in one place.

endstream endobj 576 0 obj <>stream HtP]k@++no|6F wOEanC?z@Q O# ^p, T&9EY e5!h TU)(o>o'LXL4-zUi. *You may also manually complete an Official Check In from the Team tab of the home team by tapping on the Check In button at the bottom of the screen. hb```BfVF!b`a`bI "Enable Location" to receive check-in offers throughout the season. #POdY*SVbaE Infrequent/Mild Alcohol, Tobacco, or Drug Use or References. If Yes is tapped, the sender will see the ticket re-activate on their screen. Tapping on the event will allow you to see your ticket status and manage forwards. [Select from Contacts] - Your device's Contacts will appear, giving you the ability to select a contact and then the contact's email address or phone number (if stored in your device). The Wallet FAQs have additional information about locating tickets. The sender can revoke the forward until it is forwarded again or scanned for entry. 580 0 obj <>/Filter/FlateDecode/ID[<3CD837564494DA49877C91987BF72561>]/Index[572 16]/Info 571 0 R/Length 66/Prev 1179906/Root 573 0 R/Size 588/Type/XRef/W[1 3 1]>>stream choosing a favorite team, Notable in venue features, e.g. The recipient who had their tickets revoked will receive an email letting them know. Do I need an MLB.com account?Yes. 0 The location of this module on the team tab differs from club to club. Forwarded tickets are easily identifiable by the forward arrow icon next to them and the forward status description below the seat information.

The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content. After you submit your request through the app, youll be sent anemail from the MLB or your team asking if you want to link your Team Specific and Ballpark accounts. The earliest a Check In can be completed is 3 hours prior to the scheduled start time and you must be near or in the stadium.

Once selected, they'll see their entire Forward History for that team. In the top right corner, youll tap on the Offers icon. The Ballpark Team Page allows you to view detailed information about any Major League ballpark, as well as events taking place throughout the year. For additional information on how to setup and use the new MLB Ballpark digital ticketing features, please see the "MLB Ballpark Digital Ticketing" section below. From there, you'll see a link to "Loyalty Programs". You will automatically complete an Official Check In by simply opening up your Ballpark app at the park at the time of the game.*. Fans who receive ticket invitations can claim the ticket and load it into the MLB Ballpark app. Downloaded the app last July, when I bought tickets for the Mets v Pirates.The app is good, user friendly and I will be using it again.It even works where I live in the Falkland Islands & our internet is really really bad. From your list of tickets to an individual event, you have the ability to forward those tickets to another person via email or link. To remove photos from a check-in, simply tap on the check-in, then tap the photo you wish to remove. Select the game to which you want to buy tickets. Make sure the email address you used to purchase your tickets are listed under MY MLB Account Emails, If the right email is not listed, enter the email address and send the verification email for the corresponding email, A verification email will be sent to the email address requested. [Select from Contacts] - Your device's Contacts will appear, giving you the ability to select a contact and then the contact's email address (if stored in your device). Youll want to make sure to claim your tickets before heading out to the ballpark since internet strength can be patchy around the ballpark on gamedays. From there, choose whether you wish to take a photo with your camera or add one from your Photo Library. An email will be sent to that address asking the user to verify that address by tapping on a one-time link. [Suggested Previously Used Forward Emails] - A list of emails you have successfully completed a forward to in the past may appear here. Follow the link in the message to give permission for your Ballpark login to view your tickets. The Home Tab will also provide you with suggestions depending on your current context, such as: Be sure to turn on location to experience all of the exclusive content on the Home tab. Tap on the "selection circle" to the left of the ticket that you wish to forward. The Home tab will allow you quick access to tickets for your next event. Copyright 2022 Apple Inc. All rights reserved. Access and manage your existing inventory of tickets. Sometimes relinking your ticket account will help display your tickets. Monday through Saturday, 12 p.m. to 12 a.m. If linking is unsuccessful, you will be provided with club-specific contact information for assistance. For Clubs or venues that do not support the additional features, the ability to view and present tickets for entry will remain available through the "Wallet". If you are having trouble locating or accessing your ticket account, please contact us at or 1-888-FAN-RAYS, How do I verify my email address?Please check your email inbox for a message from MLB.com. ballpark