Im only 52", "The cabin crew was very friendly and professional.
", "Everything. This is the second time that that happens to me with SAS.
The flight wasn't full and there were plenty of room for our bags. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled.
", "small planes, no screens, no enertaminet. So much nicer than American airlines", "A large airport with gates very far apartconnecting flights booked too closely together!
", "Comfortable seating so it was easy to sleep. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. ", "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. I never like airline food anyway, and you get on eh plane at 9:00pm, who wants to eat dinner at that time anyway?? Better food. ", "the cabin temperature was too warm making the flight rather uncomfortable. The website didnt work to purchase specified seats, no one answered the phone, and I couldnt even enter any birthdate on their website for anyone born on the first of a month without getting an invalid date error. ", "Multiple delays.
On time, excellent service, great entertainment options. However, my wife and i will not receive a refund. Staff not very attentive. It is also important to make sure that your passport has at least one blank page. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats.
We were in row 30+. The flight was right on time.
", "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. ", "Seats too too tight. I am Nigerian, my daughter American, and my wife's Turkish. The plane was very new and clean. I thought that she shouldve said that it was time to put your seat up. I feel safe on every flight I take with them, they are sticklers for safety regulations and always get out on time! The only complain is about the entertainment, hope to update the touch screen. ", "$35 bucks per flight leg to reserve your seat seems rude and harsh. ", "Space for sitting and functioning.
Everything was on time.
", "Crew members were nice People were good at check in as well", "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences", "Comfort and boarding was well done, comfort is really good", "Crew was little bit nervous and not nice all the time! Crew was very friendly and helpful. ", "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa. The best part of the dinner they served was the croissant - that should give you an idea. Shouldn't be this difficult. Lie flat seats not flat.
Slept most of flight. ", "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years. ", "Staff wasnt particularly friendly, seats were the most uncomfortable ever", "There was nothing I liked. The gate attendants didn't provide the same quality of attention and information that the inflight crew did.
", "On time; everyone friendly and helpful. ", "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? ", "The crew on the jet were fine. Then because of the late cancellation we had to pay $16,000 for less convenient flights with another airline.
", "Austrian airlines did not even notified us about cancellation. ", "The temperature on this overnight flight was sweltering Legroom was poor", "We were pleasantly surprised at how good the food was! ", "My wife and I were separated by six rows.
Bring a book. ", "This was one of the best airlines we've flown.
", "Boarding of the flight was delayed which impacted our arrival time in Zurich. You will need a valid passport and your passport should have at least 180 days of validity beyond your planned date of departure from Greece.
For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. But for an 8:35 flight, most people would have already eaten. No major complains. ", "I was hoping for a more traditional Austrian meal but the food was just fine. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious.
", "NO legroom on the Zurich to Dusseldorf flight. With KAYAK you can also compare prices of plane tickets for last minute flights to anywhere in Greece from Boston. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price.
Our ticket numbers ended in 23551, 23552, and 23553. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. I got to gate for next Lufthansa flight and was denied access", "Dinner was good fairly interesting and wholesome. ", "Cabin extremely dated. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. The issue I have, why was there no information as soon as this issue became clear lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay? I wish they flew US domestic flights! the flight was delayed in like two hors, some of crew members became too nevous. You were doing so much better in the past", "The woman who checked in my baggage was very helpful and patient.
Go forth and sin not again. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort. Worst airline ever. Rude. ", "There was a 45 min departure delay and no announcements to us while waiting in the plane about it", "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!
The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline.
In fact they fed us too much! The walk was too long at Frankfurt", "My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies. I appreciated that you are conserving plastic cups.
Abysmal service on both legs. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them", "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat. Wifi is overpriced", "The food and the boarding at Vienna airport", "Plenty of food and drinks, pleasant crew", "very tight connection in VIE after a small late departure from LHR but we make the connection. Choosing one's seat should not be dependent on having good wifi and a computer, however.
The food was good and the air hostesses were courteous. ", "Used backup plane.
The most popular route is from Boston to Athens, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $291. ", "The attention to Detail during the entire flight. They were lots of movie and tv choices. Bathroom was clean and nearby. The great service and attitude.
Flight attendants excellent.
My flight was the day of the blizzard in Boston, Tues, 3/13. ", "Boarding and sitting takes a bit of time. Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. We will definitely try to book with SAS again. ", "Break between the 2 flights of mire than 6 hours. ", "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. ", "The crew was not friendly. That means we look across the web to find the best prices we can find for our users. Uncomfortably tight. ", "On time departure. ", "Crew was friendly and helpful, food was tasty and flight was nice and smooth. Breakfast food meager. ", "Everyone we encountered was friendly and helpful. Is probably better to buy in the airline directly", "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. It was the first day of our honeymoon, and it was ruined by Swiss. Just had us sitting there like a heard of cattle. My elderly father found it exceptionally difficult to sit and stand from the seat.
Honestly, the extent of the greed on the part of airlines nowadays is astonishing. Children between the ages of four and 12 must ride in a booster seat.
Food was good. The leg room was the narrowest I have had in all international flights I flew in. ", "Free food for everyone since it was delayed", "SAS generally has better planes and more space than most airlines especially in economy class.
The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. I also had a challenging time with food. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant. ", "Our flight got cancelled and it was slow rebooking very confusing", "We had delays boarding and no one was there to explain why.
", "And packed in like rolled up silk undergarments. KLM, Air France and Delta have all waived their change and cancellation fees on flights from Boston to Greece. Keep up the conservation! ", "There was not enough milk while they know there is alot of kids", "Horrible customer service. So, me and my family couldn't take the flight and lost $1500. Im 5.11- 1.80cm. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights. ", "the food was on medium level compared to other airlines. ", "Poor customer service. ", "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline. No built in entertainment but rather iPads handed out by cabin crew. ", "Perfect service from crew members. ", "Flight attendants helpful, efficient, food was good. It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. ", "Seats were to close together, nomlegroom, impossible when set in front reclined. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airportwonderful system! Actual 1 hour", "Kayak sold me a one way usd 500 ticket and did not give me the option to add the luggage. (Mass DOT was asking everyone to stay off ALL roads). Great service from the cabin crew. ", "It was one of the best flight experiences in my life. Couldnt watch tv, had trouble eating. ", "On time, friendly crew, efficient connection. The airport offers two pay-per-use lounges called The Lounge BOS and The Club BOS that cost around 45 USD per use. ", "Neither of my flights had working TV screens on my seat. Only one restroom for a huge area around gates 300-309. Kudos to the attentive crew for trying their best to fix the device during the flight, but their efforts did not solve the problem. Also had to call to find out if I had to pay for seat assignment. ", "All of our luggage was lost and did not arrive in Prague", "Tv screen didnt work very well. ", "I liked everything except the airplane itself, which I hated. ", "Comfortable seats, good food and in flight entertainment", "Seats on the way to Istanbul were extremely small. Couldn't find information on website. ", "The flight was good. Flight monitor not functioning. ", "Food was below average - even considering discount tourist class seat. ", "The layover arrangements were a shame. Pilots were excellent and crew very attentive. Faster service", "I enjoying having an aisle seat plus two empty seats next to me. They said they will refund my one month old daughter's ticket. That was the end of my comfort. Don't choose KAYAK, if the airline cancels the flight, KAYAK only makes effort to avoid any accountability. They promised 24 hours to deiiver to my hotel, but took 3 days. ", "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to buy another ticket by airfloat to get to Georgia. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. ", "Overall the flight was mostly fine.
I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). Good movie choices. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I have been Flying Swiss for 10 years back and forth to Europe, must be over 25 flights I have taken with them. WAY TOO RIGID RULES. I appreciated having real silverware, albeit only 3/4 of normal size. Terrible experience. This is not normal. Most SAS planes are really nice and new. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket.
What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. SAS outsources to GBS to handle missing bags. ", "We had to leave the airplane and board another one due to technical issues.
The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. You have enough space for your leg even on Economy class. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Crew was very accommodating, saw to every need I had. Food was above expectations and the crew was exceptional. Worn out plane. ", "My bag didn't make my connecting flight so I guess they upgraded me because of that. ", "I wasnt offered earphone headset so I could not enjoy entertainment. Great cabin attendants who accommodated every need without being requested.
", "not much leg room, but that is typical on ALL planes just the nature of the beast. Seats were comfortable, not too tight. A truly criminal enterprise. The entertainment on the long flight was good. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. KAYAK is a travel search engine.
", "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! It was a long journey coming from Boston.
When driving with children in Greece, all children that are 15 months or younger must ride in a rear-facing car seat and children that are less than four years old need a ride in a forward-facing car seat. Entertainment choices were excellent. The overall service was excellent. ", "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. I was doing a business class check-in which was not at all a "business" class experience.
", "Turbulenca were crazy for 10 hours straight", "excellent leg room, great crew and entertainment. I would never fly any other airline! The crew was very nice and good. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). ", "Buses to aircrafts. Ground staff at Vienna and crew were wonderful. ", "My check-in experience was very bad. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The plane was hot and stuffy. it seems a bit much. Because there was no power, the A/C was not operational and the cabin grew extremely hot. Said 30.
In short, all crew-passenger issues could have been resolved with more communication and water. ", "The agent at the check-in had no clue what he was doing. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. We were switched to TAP Portugal for the 22nd. Only one drink", "Had to pay USD 75/bag which was not clear when I booked the ticket. ", "Limited meal choices (I flew business class). KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best.
The flight attendants we very kind in trying to assist me in finding appropriate food. If you are heading to Greece on vacation as a tourist with a total trip time of less than 90 days, you do not need to get a visa to travel to this country.
Service was lower than average. Despite there being an earlier flight we couldve been placed on after missing our connection - we did not get booked on this flight. An added bonus was the chocolate they gave us.
It was a huge plane, but boarding and exiting were efficiently handled by the crew.
Best time to beat the crowds with an average, Flight from Boston Logan Intl to Thera Santorini, Scores according to KAYAK customer reviews, "Entertainment didnt work, the crew did nothing to help. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding.
We were offered a cup of water once during this delay which is inexcusable.
At least I could put both feet under the seat in front of me!
No leg room. The quality of the food was very good and it was served with care. The flights between Zurich and Brindisi were more comfortable than the long haul flights.
Otherwise the seats are too cramped and crowded in Economy.
It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Imagine arriving home after 1 am without any food. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best.
", "I was not able to make the flight due to the coronavirus. Another option is to travel on the subway operated by OASA that makes the same trip in around 42min for a cost of about 10.50 EUR (12 USD). I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. Ver disappointing for swiss. Due to turbulence our second meal could not be served at all. Your seats are very uncomfortable upright when the person in front of you has their seat back. Not sure why the passengers were not served as they were seated. ", "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight. ", "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa.
The pilot made up the time during the flight. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from Boston to Greece up to 3 days before/after your preferred dates. I witnessed 3 customers have poor service in front of me and then they werent helpful with me either.
Granted, this was an economy seat. ", "Excellent leg room in first seat near emergency exit door", "Seat was close to toilets so a lot of traffic", "40 minute delay No food on a three-hour flight, first European airline to implement the same policy that US airlines have used for domestic US flights", "Crew Flight delayed.
", "Took care of every need with a smile and class", "The flight attendants were professional and helpful. But Turkish airlines refused to even contact us on the refund for my daughter.
", "Very little leg room, when perso in front of you reclines its impossible to open table", "The flight was fine. Extremely nice!! The chicken was not cooked completely. Nice crew Meals were fine for airline food.
Comfortable seats. ", "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. It was my first Turkish air, and it will be my last. Food very good. The seat table creates an ever tighter fit for someone with special needs. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements. ", "The crew at checkin were pretty awful. ", "VERY small seats. The flight was very comfortable and the flight attendants were wonderful all-around.
If any airline ever deserved what to go bankrupt its this one.
", "While in Stockholm we had a flight delay and multiple gate changes. Very disappointing ! ", "Old airplane crappy entertainment system", "Staff was friendly and accommodations were nice", "Nothing! There was no communication between flights clearly. You can then pick the flights that suit you best. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases!
I was very happy with this flight.Thank you so much. ", "The leg room. Confirm policies on booking site. It is bad practice to "sell" seat choices. Would take again. This was essentially an entire night and day lost to a mishap that the airline didnt even notify us of when we landed. ", "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. ", " the person in front of me reclined their seat.
Bare bones but itll get you there.
", "I'd like more leg room and tastier food. You have to inform the customer about these rukes. I want refund all my expenses on this trip. ", "Seat was broken. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face.
", "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. Some passengers were served, some didnt get served at all. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost.
It was still pretty nice, but the entertainment system on the older plane was a little dated. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. Also 8kg carry limit is rediculous and loosely enforced. The headphones don't cover the noise of the jet in flight very well. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular. Worst SAS experience ever.
", "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered. They have not responded to my several written complaints, so maybe Kayak can help!!!
", "-Flight attendants were wonderful, courteous, and attentive to all. No water was distributed, and no attempt to communicate the situation with the passengers. Having longer than average legs, it was pure torture for the duration of the overnight flight. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Boston to Greece. ", "Seat room good. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads. The screen intermittently flickered on and off, and would go black for long streches of time. I barely made my connecting flight but my checked bag did not. I think there has only been ONE delay in all those flights, and that was because of bad weather. The way the Swiss staff treated us was unconscionable and insulting. ( picture was fine but the function buttons were terrible).
", "On time; smooth boarding process; lights dimmed for a reasonably long time. The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious.
Food is acerage compared to everything else. ", "I bought a ticket for three persons: my wife, my daughtet and me. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I tried contacting the airline and kayak to get a refund. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. The lack of communication was frustrating.
", "Timing flight people working very nice and hospitality", "Very friendly service efficient and helpful ready to satisfy unwarranted requests", "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers . ", "Window seat, decent selection of movies / shows. ", "Basic travel, if youre in the US, similar to what youd find on Southwest. The other inconvenience (one I have not experienced in over 5-6 years) was the the headphone jacks were the old fashioned kindmeaning you could not use your own, and the buds given by the airline were very uncomfortable. The cabin was extremely cold, even with my jacket on. Lufthansa also has a lounge at this airport, which makes a great choice for those traveling on the one-stop flight between Boston Logan International Airport and Athens International Airport Eleftherios Venizelos. However, they will not refund our whole money by cancelling the ticket but only that of my daughter.
In the cabin we later learned that they had to keep their legal rest times. this is Nickle and diming people.
", "Pleasantly surprised by the leg room for economy class--albeit I'm of small stature", "Being on-board at the gate for an hour, due to a technical issue not meeting flight captain expectation", "Comfort, food, service - all were superb.
Call for further details. ", "Food wine and professional courteous staff. And it's not like they're giving the seats away! Lose your daughter or lose your ticket money.
Need to offer back up flights and hold connections for delayed flights. The food was good too.
", "The 34 minute flight was delayed by almost 2 hours. Turkish airlines' policy was to refund the ticket of any American caught in this row.
They were rude and not very helpful.
I will never fly Swiss Air again and will urge people I know to not fly this airline. Next time I would try Norwegian Air, which is known as a budget airline. She moved us up before we got on the plane! ", "That they charge you for luggage when international flight accepts one bag per person!!! -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised. One of them was broken and did not recline.
", "No entertainment at all, no food at all, unless you are willing to pay 10 euros for a sad looking sandwich.
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