The purpose is to establish measurable standards (adjectives and adverbs) for each of the tasks that have been identified. FALSE. There are two principles that you must keep in mind when using PBA for your service requirements: PBA methods structure a contract around the contractor achieving stated performance objectives and standards. The QASP is used to manage contractor performance by ensuring that systematic quality assurance methods validate that the contractors quality control efforts are timely and effective and are delivering the required results. Broadly speaking, these areas generally can be grouped as cost, schedule, and performance, with the latter including technical risk. Program/project managers must recognize that any work being performed on government property or government workspace should have the proper control and oversight into access of facilities, clearances, and visitor control. Once the analysis is complete, the market research report is finalized in accordance with agency procedures. The IGCE is the Governments independent estimate of the resources and projected cost of the resources a contractor will incur in the performance of the contract. Identify the phases of the service acquisition process. The risk assessment consists of two components: (1) probability (or likelihood) of that risk occurring in the future; and, (2) the consequence (or impact) of that future occurrence. A.) It also provides a framework for functional experts and practitioners across DoD to contribute to the collective knowledge base. A contract that is characterized by the employer-employee relationship it creates between the Government and the contractor's personnel. For example, once the analysis identifies the outputs, the acquisition team should verify the continued need for the output. hUmO0+iBjehkaIU?kI =wvZTVdlI0)aDc9aD. Risk events may be determined by examining each required performance element and process in terms of sources or areas of risk. This is a continuous process that examines each identified risk (which may change as circumstances change), isolate the cause, determine the effects, and then determine the appropriate risk mitigation plan. Are commercial performance standards used? (Or will they only be satisfied at a higher quality level, or a lower level?). The team should ask questions like the following: The requirements roadmap worksheet provides a method that links required performance to the overall acquisition desired outcomes. _______ the following key components will your acquisition strategy consist of. In this section of the mall, tools are provided to assist the team in creating a requirements road map, a performance work statement and statement of objectives, and a QASP. AAF > Acquisition of Services > Step 4: Requirements Definition, Contracted ServicesPolicyCategory ManagementProceduresIT ServicesFAQs & ResourcesResponsibilities, Seven-step ProcessPlanning PhaseStep 1: Form the TeamStep 2: Current StrategyStep 3: Market Research, Development PhaseStep 4: Reqts DefinitionStep 5: Acquisition Strategy, Execution PhaseStep 6: Execute StrategyStep 7: Performance Mgmt. Will the customer be satisfied if the AQL levels are exactly met? The standard must fit, or be appropriate to, the outcomes need. Define Performance-Based Service Acquisition (PBSA). Some PWS or SOOs may require that acceptable quality levels be defined in the document. Are funds identified for which availability is reliant on pending events or approvals? Reference Source: Guidance from OUSD(A&S)Based on DAU Service Acquisition Mall, Step 4, Jan 2020. The Government has an. When purchasing services, including those that fall under supply contracts or orders, it is mandatory for agencies to use PBA methods to the maximum extent practicable, with some exceptions. We should ask the following questions in this area: In the case of the navigable river, 12 feet deep means low water might be sufficient for pleasure craft type usage. Tasks are generally nouns and verbs and tend to be declarative statements such as the following: When developing tasks ask the question WHY is this action needed? A because answer usually drives the focus on the performance results needed. The IGCE is very important to the acquisition strategy of the requirement. This means that the government acquisition team must describe the required performance results in clearly defined terms with performance standards that can be effectively measured. Correct Which of the following, 3 out of 6 people found this document helpful, for ensuring that contract actions comply, Get answer to your question and much more. Course Hero member to access this document, CLC 222 Module 3 Exam Contract Management.docx, CLC 222 Module 2 Exam Contract Pre-Award & Award.docx, Defense Acquisition University DAU CLC 108, DAU CLC COR 222 QUESTION ANSWER Module 1.docx, Florida Institute of Technology MGT 5217, Incorrect Question 7 0 1 pts Bill drives faster than the speed limit only when, Words Adaptor Applies Air Crankshaft Compressed Compression Escaping Filler, International College of Business and Technology, Colombo 04 Sri Lanka, Source E An online shop owners experience of opening a shop a According to, Clark Incs 10 par value preferred stock just paid its 1 per share annual, Q2 Describe the strategies that you will adopt if you become a victim of, MULTIPLE CHOICE Choose the one alternative that best completes the statement or, In the log there is a commit statement for each completed ansaction B In the, demand for household flood defence materials D One handful is sufficient when, D cooperative E focus group Answer B Explanation A committee is usually a, John wishes he had remembered to send Mary a Christmas card A John regrets not, 89 Where is this announcement being made A In a restaurant B In a bookstore C In, Ho Chi Minh City University of Technology, Which of the following IIS configuration features should Britta use Group of. A __________ contract is one that directly engages the time and effort of a contractor whose primary purpose is to perform an identifiable task rather than furnish an end item of supply. The premise is that the contractor, not the Government, is responsible for managing the QASP quality controls and ensuring that the performance meets the terms of the contract. The standards you set are cost drivers because they describe the performance levels that the contractor must reach to satisfy the task. What is the risk to the government if it does not have this level of performance? The document templates can be found in the DAU Service Acquisition Mall at Step Four of the Seven Step Service Acquisition Process. PWS, measurable performance standards, performance incentives, QASP. You have been tasked to finalize the acquisition strategy for the new base janitorial services contract. .$Mq*4&edJAfl_33/[Gc:u^a^\v149V^=l=gw|#=qVQ/[Q]Fg8EnmStUPM'Nn:.j.nba c_-KG[_C
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All other cost estimates for contracted services must be conducted in accordance with the policies and procedures issued by the relevant Service Cost Agency. f6
*" 2s;uO C2h_?Nx1a`jtr=sXw01iX yu+fl>cyg] Each of these areas will be discussed in greater detail in this step. Methods of Surveillance: metrics, random sampling, periodic inspection, 100% inspection, customer feedback, and third party audits. As you build your roadmap with high level objectives and task statements, prioritize them in descending order of importance based on risk, criticality or priority. 2255 0 obj
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The FSM focuses on the critical areas that may impact the requirement and thus impact the performance results. The Suite is a collection of tools that helps build strategic elements of acquisition documents by utilizing structured processes which help the team ask and answer the right questions related to the acquisition. The focus is on adjectives and adverbs that describe the desired quality of the services outcome.
If all offerors provide the same solution, there will be no creativity or innovation in the proposals. This will help you later when determining what you want to evaluate in a contractors proposal. Will the contractor focus on continuous improvement? %%EOF
Implementing change within an organization, Overview of the risk associated with implementing the initiative e.g.
Therefore, any roll-up of requirements risks must be carefully done to prevent key risk issues from slipping through the cracks.. When developing the PWS, the MFT may consider the following best practices and lessons learned: After the MFT has completed the draft of the PWS, the team will review the PWS and answer the following questions to ensure it covers the required need: The MFT will be familiar with the Quality Assurance provisions in the Federal Acquisition Regulation Part 46 and Defense Federal Acquisition Regulation Supplement Part 246, including its Procedures, Guidance and Information (PGI) Part 246, prior to developing the QASP that will be supporting the PWS or SOO. %PDF-1.5
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Decision Tables: identify different examples of unsatisfactory performance, probable cause factors, and the resulting consequences. This site aggregates official DoD policies, guides, references, and more. This should have been accomplished during steps 1 and 2 when you were talking with your stakeholders and customers. Does the PWS avoid specifying the educational or skill level of the contract workers (except when absolutely necessary)? Do they support the vision? The NAICS and Size Standards are established by the Small Business Administration (SBA), which establishes small business size standards on an industry-by-industry basis. It is difficult, and probably impossible, to assess every potential area and process. -You may accept a $20 gift from a government contractor. Identify possible events that can reasonably be predicted which may threaten your acquisition. What constraints are placed in the PWS that restrict the contractors ability to perform? Risk events may be determined by examining each required performance element and process in terms of sources or areas of risk. Risk can be associated with all aspects of your requirement. What must be accomplished to satisfy the requirement? __________________ links performance objectives to the overall acquisition desired outcomes. When the word system is used, it refers to the requirement for services as a system with many different activities and events. How many compartments are there in the arm? Course Hero is not sponsored or endorsed by any college or university. This analysis is the basis for establishing high-level objectives, developing performance tasks and standards, writing the performance work statement, and developing the QASP. Would two different CORs come to the same conclusion about the contractors performance based on the performance standards objectives? Therefore, risk management requires a top-level assessment of the impact on your requirement when all risk events are considered, including those at the lower levels. A few ways to assess a contractors performance that can properly monitor performance and quality include: After the MFT completes the draft of the QASP, the team reviews the QASP and answers the following questions to ensure the required need is covered: After the MFT completes the PWS and the QASP, the team compares the market research report to the actual requirements to determine if the needs to complete the mission are realistic or if changes to the market research report or requirements should be recommended. A service contract can be either a non-personal or personal services contract. H\j@E^&WuU x13 KmGKB20GH}V}7440SS ]kf. Seven steps to Performance-Based Service Acquisition which are: Identify the seven-step process for performance-based acquisitions. The PSC indicates what products and services are being purchased by the Federal Government and each contract action is reported in the FPDS-NG. Are new processes required to be implemented? Each page in this pathway presents a wealth of curated knowledge from acquisition policies, guides, templates, training, reports, websites, case studies, and other resources. One approach is to use the so what? test during this analysis. The IGCE helps determine what other policy, statue, and regulation requirements are necessary in order for this requirement to be released as a Request for Proposal. The program or project office should focus on the critical areas that could impact your program and thus impact your performance results. Like risk analysis, requirements analysis means conducting a systematic review of your requirement given the guidance you captured from your stakeholders during the planning phase steps One, Two, and Three. Initially, the High Level Objectives (HLO) need to be defined.
The acquisition team needs to identify the essential processes, and outputs or results required. Another available tool is the Acquisition Requirements Roadmap Tool (ARRT) Suite. To be considered performance-based, an acquisition should contain, at a minimum, which of following elements? Examples of performance standards could include the following: This should reflect the minimum needs to meet the task results. Is the value of evaluating the contractors performance on a certain task worth the cost of surveillance? The QASP is intended to be a living document that should be reviewed and modified whenever necessary. The contractor's performance must be measurable through an objective process. Does the PWS describe the outcomes (or results) rather than how to do the work? Follow your agencys procedures for the proper format required for these two documents. Based on the market research results, the MFT develops the IGCE which supports the requirement. Are there incentives to motivate the contractor to improve performance or to reduce costs? Risk analysis includes all risk events and their relationships to each other. The service acquisition process is in direct correlation to the acquisition process - Planning, Award, and Administration. Risk analysis includes all risk events and their relationships to each other. Maturity of technology and processes reliant on technology. The preferred requirements document for acquiring services is a performance work statement or statement of objectives. Can the contractor implement new technology to improve performance or to lower cost? There could be significant consequences if early risk assessment isnt accomplished.
Does the PWS avoid specifying the number of contractor employees required to perform the work (except when absolutely necessary)? Participants in the acquisition process should work together as a team and should be empowered to make decisions within their area of responsibility.
CAPE may conduct a cost estimate for acquisition of a contracted service at Director, CAPEs discretion. On the other hand, if the government specifies only the performance outcome and accompanying quality standards, the contractor must then use its best judgment in determining how to achieve that level of performance. From the following statements, select the correct statement pertaining to the, Which three of the following are advantages of using the Governmentwide Commercial Purchase Card? Are there disincentives to handle poor performance? Defining the task goes into greater detail and expands the stakeholder analysis beyond the top-level perspective. The objective of this step is to describe the work in terms of required results rather than either how the work is to be accomplished or the number of hours to be provided ( FAR 37.602 ). Risk management requires a top-level assessment of the impact on the requirement when all risk events are considered, including those at the lower levels. It includes identifying events that are reasonably predicted that may threaten a mission. As part of the requirements development process you must identify and analyze risk areas that can impact the performance results you are trying to achieve. The MFT is familiar with the Performance-Based Services Acquisition Guidebook when acquiring services. The method and degree of performance assessment may change over time, depending on the level of confidence in the contractor. The purpose of defining your requirement at high level objectives and tasks is to encourage innovative solutions for your requirement. endstream
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Performance-Based Acquisition (PBA) defined. A ________ is responsible for ensuring that performance-based acquisition (PBA) methods are used to the maximum extent practicable when acquiring services. Reference Source: DoDI 5000.73 Cost Analysis and Procedures, Section 3.1.d. HLOs are similar to level two in work breakdown structures. The intentional disclosure of an oeror's proposed cost and technical information prior to contract award is: Government and contractor personnel work closely together as an integrated team on the new Viper Weapons System, Which of the following statements about their interaction is true? Contracting and other experts must work in functional stove pipes is NOT true regarding teamwork. Reference Source: DAU Service Acquisition Mall, Step 4 Templates. `9- q#iEGeV$VhmQ1d9,kHZqGOi1)mS0H.0 ZuUEG1C 7A@{[46vDA+:*:X,* yL @(f nD1D &Rh1l8TPP] NDRDqm`py k66x20(,VdPf``w+C8+@1 M
is the basis for establishing performance objectives, developing performance standards, writing the PWS, and producing the QASP. These areas are generally grouped as cost, schedule, and performance, with the latter including technical risk. Remember that the way the PWS is written will either empower the private sector to craft innovative solutions, or stifle that ability. The roadmap takes the performance tasks and aligns performance standards and acceptable quality levels (AQLs). Risk is associated with all aspects of a requirement. DoD and Service policy is indicated by aBLUE vertical line. The performance standards should describe the outcome or output measures but does not give specific procedures or instructions on how to produce them. Checklists: Used to record what has been checked by a sampling guide and to record information on contract items not covered by sampling. Has customer feedback been incorporated into the QASP? Requirements analysis is a systematic review of a requirement, given the data, information, and research gathered during the Planning Phase. Directly quoted material is preceeded with a link to the Reference Source. Are they essential? Selection of contract type, incentive strategy, You and your team have finally completed the development phase of the service acquisition process and are now ready to execute your acquisition strategy. Additional Guidelines and PSC Code descriptions are in the Federal Procurement Data System Product and Service Codes Manual. Cost control (performing within the estimated cost or target cost), as applied to flexibly priced contracts. A sample format is provided under the Service Acquisition Mall. This analysis is the basis for establishing the high level objectives, developing performance tasks, and standards, writing the PWS, and producing the QASP.
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Hq ?E~ For example, the IGCE determines which Service Category Level applies and the Decision Authority. Those assessment methods identified in the QASP, together with the contractors quality control plan, will also help in evaluating the success with which the contractor delivers the contracted level of performance. Additional information on IGCEs is available in the DoD IGCE Handbook for Services Acquisition. End of preview. In this case you will need to revisit the objective or find new technology for the inspection. Error rates or the number of mistakes or errors allowed in meeting the performance standard. Scheduling issues that may impact success? Additional guidance about Risk can be found in the Risk Management Guide, Balancing Incentives and Risks in Performance-Based Contracts and a DAU continuous learning course entitled CLM 017, Risk Management. hb```F i @1V hqd&}fX{(dC what 6 muscles are involved in the extension of the hip? Next, identify appropriate and reasonable performance standards (i.e., how well the work must be performed to successfully support mission requirements). Remember that a key PBA tenet is that the contractor will be entrusted to meet the governments requirements and will be handed both the batons of responsibility and authority to decide how to best meet the governments needs. The code is chosen based on the predominant product or service that is being purchased. When a service has failed to meet performance standards, a decision must be made as to who is at fault. Is there adequate service life remaining to justify this change?.
B). Which of the following statements about the team is NOT true?
The ARRT Suite includes a Requirements Definition tool, an Evaluation Factors tool, a Performance Assessment tool, and a Cost Estimation tool. It may take several tasks to satisfy a HLO. This preview shows page 1 - 2 out of 2 pages. Dont specify the requirement so tightly that you get the same solution from each offeror. The PSC is the basis by which many legally-mandated and agency reports provide the necessary data to effect Government and mission decisions. As a government employee, which statement about gifts is INCORRECT? Risk is a measure of future uncertainties in achieving successful program performance goals. Why do you want the river to be dredged? Because we want the boats to be able to go in and out. Bottom line: we need to keep the river navigable. If your acquisition team is requesting the contractor to provide a solution as part of their proposal that contains a performance-based statement of work and performance metrics and measures, then it is also appropriate to have the contractor provide a risk mitigation plan that is aligned with that solution. It is very important the most accurate PSC is chosen for services acquisitions. endstream
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Risk addresses the potential variation from the planned approach and its expected outcome. The goal of a task is to adequately describe what action or result is required (not how to accomplish it). All the elements must fit together as a whole before writing the PWS. Xqj(]REy}$Liq>-|U-% [f6eD$J]9.#HzJfQ.AG"("SpC}"=:#9GJ[HZMTcMB*&27j)L@'fu*{H3QYMS9gTrt]71dR-e oD;*o}*S|2wy
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In the Development phase, you will define your performance objectives and standards, allowable variations, and method of inspection. Want to read all 2 pages. 2276 0 obj
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Requirements Definition Risk Analysis Performance Work Statement and Statement of Objectives Quality Assurance Surveillance Plan Final Market Research Report and Independent Government Estimate Service Requirements Review BoardConduct Performance Risk AnalysisConduct Requirements AnalysisBuild Requirements RoadmapDocumentation Examples and Templates, Reference Source: Guidance from OUSD(A&S)Based on DAG CH 10-3.2.1 Step Four Define Requirements, Jan 2020. endstream
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Milestone completion rates (the percent of a milestone completed at a given date). Security (i.e., government property, control and oversight of facility access, clearances, etc.). When the government specifies the how-tos, the government also assumes responsibility for ensuring that the design or procedure will successfully deliver the desired result. Requirements definition is the most important and most difficult part of services acquisitions. Identifying risk areas requires the acquisition team to consider relationships among all these risks and may identify potential areas of concern that would have otherwise been overlooked. Have adequate funds been identified? ___________ steps occur in the execution phase, Issue RFP, conduct source selection, contract award, debrief unsuccessful offerors, finalize QASP, post-award orientation, Maintenance, overhaul, repair, servicing, rehabilitation, salvage, modernization, or modification of supplies, systems, or equipment Routine recurring maintenance of real property Housekeeping and base services Advisory and assistance services (A&AS) Operation of government-owned equipment, facilities, and systems Communication services Architect-engineering (see FAR Part 36.6) Transportation and related services (see FAR Part 47) Research and development(see FAR Part 35), what is the origin and insertion of the adductor.
Are the AQL levels realistic and achievable? Previously, it was common for contracting and other functional experts to work independently in 'functional stove pipes' when acquiring services. The tool uses DoDs taxonomy to divide the PSCs into portfolio groups. In the case of keeping a river navigable, the standard might be: 100 feet wide, 12 feet deep at mean low water. Thus we have a measure for what we define as navigable. Standards should accurately reflect what is needed and should not be overstated.
That is the objective. The acquisition team should consider these areas for early assessment since failure to do so could cause significant consequences. _______ is the preferred method for acquiring services. Tasks consist of results, the context of what or who the results pertain to and what actions are required to complete the task. (2) the consequence (or impact) of that future occurrence. The governments job is to then to evaluate the contractors performance against the standards set forth in the PWS.
Overview of the risk associated with implementing the initiative e.g., is there adequate service life remaining to justify this change? Response times, delivery times, timeliness (meeting deadlines or due dates), and adherence to schedules. Earn refunds Increased information Quicker payments Increased funding, Personnel services contracts are authorized by the government When?
