Reach out to us on one of our various channels below, at any time, and we will assist you shortly. #C, Charlotte, NC 28217, On an airplane or within the boarding area: contact the, In a restaurant or inside the food court: contact HMSHost at, In a shop: contact the Paradies Shops at 704-359-1890. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. Level 1 is baggage claim with tunnel access to the car rental center and hourly parking deck adjacent to the terminal. Please note: The term Charlotte Douglas International Airport CLT as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Charlotte Airport authority and are used herein for factual descriptive purposes only. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Its possible to walk between the 2 furthest gates within 15 minutes, and for passengers with any mobility issues, wheelchair assistance can be provided by contacting your airline. Find 2 listings related to Delta Airline Baggage Claim in Cleveland on YP.com. Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. We apologize for the baggage issues you have experienced. Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. Charlotte Douglas International Airport Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Advisory Committees, Task Force, and Public Meeting, Press Release: DOT Relaunches Air Consumer Website, International Civil Aviation Organization (ICAO), Office of the Assistant Secretary for Research and Technology. With award nights starting at just 3,500 World of Hyatt points per night! Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. Number of Bags Damaged . If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. Browse our most frequently asked questions for more information! Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. An official website of the United States government. CLT has 2 dedicated TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. If you have been approved following the application process, then you are eligible to use these lanes for expedited security clearance. Is a reservation required or a telephone # to call when landing? Its best that you check with your airline whether this is available. When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. If you wish to park your vehicle and escort a . Opens another site in a new window that may not meet accessibility guidelines. Airlines are not allowed to set an arbitrary daily amount for interim expenses. Baggage service: 614-338-6700. Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. For some of these, the contact number is just the main airport number. To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. Airlines often exclude liability for certain categories of items (for example: fragile items, electronics, cash, perishable items, other valuables, etc.). Please make sure you visit the Baggage Information section of this website to find answers to your questions online. Alternatively, you also have the option of going directly to the lost property office (Terminal 1, Area A, Level 0, Monday to Sunday from 08:00 hours to 16:00 hours). You may also call 704-359-5555 for the latest parking information. Popular Questions Have a Question? There are 8 gates numbered D1, D3-D6, D8, D10, D13, and the closest security checkpoints are D and E on the east side of the terminal. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Pet Relief Areas: Pet relief areas are located inside and outside of security: Duty-free: Duty-free shopping can be found in the international concourse, Concourse D. Smoking Areas: Smoking is not permitted inside the airport anywhere. Locations include Concourses B, C & D, Baggage Claim Area; along upper level ticketing counter curbside & the Hourly Parking Deck. You may file a claim if you are injured or your property is lost or damaged during the screening process. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. Near connecting walkway, next to flight information monitors, Concourse D Terminals: 1 Central Terminal and Concourses A, B, C, D, and E My question is will we be allowed to remain inside an area in the airport so we do not have to go through security to catch our connecting flight? Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. Browse our most frequently asked questions for more information! Another option is the free Cell Phone Lot. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. The long-term 1 and long-term 2 parking lots are accessible by riding the courtesy shuttle bus to/from the terminal and cost just $10 per day to park. There's usually a general airport lost and found for items in the airport common area, plus a lost and found specifically for TSA if you left something at a checkpoint. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. Unfortunately, there is no way around that. If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. The Montreal Conventions international baggage liability limit is reviewed for inflationary adjustment every five yearsby the International Civil Aviation Organization (ICAO). Airlines are free to pay more than the limit, but are not required to do so. Hot Tip: To become a Priority Pass member, check out our dedicated Priority Pass article and the best credit cards for Priority Pass access. Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. Please check your email and confirm the newsletter subscription. The law applies only if the damage report and the claim for compensation have been made within the time limits set out in the Convention. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. We greatly regret damage to your baggage during transport. Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. Email needed if you'd like comment updates. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Most are located within the secure area, with just a few cafes located outside of security in the baggage and ticketing areas. Airlines are also required to refund any fees you paid the airline to transport the bag that was lost. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. If you book with airportparkingreservations.com, parking starts at just $5 per day with all hotels and off-site parking lots offering free shuttle services to/from the airport. Note down your reference number and check the status of your baggage regularly. This applies even if passengers did not disclose, when they checked-in, that these items were packed in the bag. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. This is in the same building as the car rental center with hourly parking available on levels 4 to 7. Charlotte Douglas International Airport. Airlines have tracking systems in place to try to identify the bags location. What should a passenger do if his or her bag is missing after taking a flight. Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. After 90 days, any item left unclaimed will become the property of the city. Daily Flights: 1,424 Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Note: If you are not sure if your device is an assistive device, contact your airlines disability or special assistance desk. Our customer self-service tool below can help with changes to existing reservations! Playing catch up, Amar embarked on an 11-country round-the-world gap year after graduation and then became well and truly hooked. Travelers Aid: There is no Travelers Aid center at CLT, however, there is a Community Link center located in Charlotte at 601 E. 5th St., Suite 220, Charlotte, NC 28202. When a checked bag does not arrive at its destination, airlines are responsible for locating the bag. During our layover in CLT, will we be able to perform the interview at the Enrollment on Arrival at CLT? Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. To access Concourse E, passengers need to take the escalator or elevator down to level 1 from the connector where there are moving walkways. There are 3 daily parking lots east, west, and north located a little further from the terminal. We have Answers. A lifelong Charlotte resident, Artie Beaty has been writing about the best of his hometown since 2011. Lower level traffic is being rerouted to the upper level." Lounge access may be restricted at times due to capacity. The law applies in the case of both national and international carriage between contracting states. Call 704-359-4647 when you are ready, or stop by the designated booth to request pickup. All Rights Reserved. If you call this number after hours, you can leave a message. Members also have access to The Club CLT and Gameway. At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. So, if you left your item there, call 704-359-4316. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. If your checked baggage cannot be found, there is helpful information for you here. Chat With Us 24/7. They have a pre-approval process Ill be completing beforehand. Altoona-Blair County Airport (AOO)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (855) 268-8478Airport Website:www.flyaltoona.comArrival InformationRental Cars Avis/ BudgetGround Transportation:Freedom Excursions (814) 941-3430, Baltimore/Washington International Thurgood Marshall Airport (BWI)General InformationTerminal/Gate: C2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (410) 859-7111Airport Website:www.bwiairport.comArrival InformationRental Cars Avis/ Alamo/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Next Car/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Raleigh County Memorial Airport (BKW)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 255-0476Airport Website:flybeckley.comArrival InformationRental Cars Avis/ Enterprise/, Cape Girardeau Regional Airport(CGI)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (573) 334-6230Airport Website:www.cityofcapegirardeau.org/departments/airportArrival InformationRental Cars Enterprise / OchsTaxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533Ground Transportation:Bart Shuttle, Charlotte Douglas International Airport (CLT)General InformationTerminal/Gate: A10Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (704) 359-4013Airport Website:www.cltairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ NationalGround Transportation: Located inthe Main Terminal, North Central West Virginia Airport (CKB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (304)842-3400Airport Website:www.flyckb.comArrival InformationRental Cars EnterpriseGround Transportation: Located in Level 2 lobby of Hourly Parking Deck, Del Norte County Regional Airport (CEC)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (707) 464-7288Airport Website:www.flycrescentcity.comArrival InformationRental Cars Express/ HertzGround Transportation: Located in the Main Terminal, Dallas Fort Worth International Airport (DFW)General InformationTerminal/Gate: D5, D12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (972) 973-4968Airport Website:www.dfwairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ ThriftyGround Transportation: Located in the Main Terminal, Waynesville - St. Robert Regional Airport (TBN)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (800) 864-8331Airport Website:www.flyflw.comArrival InformationGround Transportation:Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220, Greenville Mid-Delta Airport (GLH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(662) 334-3121Airport Website:www.greenvillems.orgArrival InformationRental Cars Ground Transportation: Located in the Main Terminal, Greenville-Spartanburg International Airport (GSP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (864) 877-7426Airport Website:https://gspairport.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Enterprise/ Hertz/ National, Indianapolis International Airport (IND)General InformationTerminal/Gate: B15, B16Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(317) 487-7243Airport Website:www.ind.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Dollar/ Payless/ Enterprise/ Hertz/ National/ Thrifty/ SixtGround Transportation: Located in the Main Terminal, Greenbrier Valley Airport (LWB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (304) 645-3961Airport Website:www.mylwb.comArrival InformationRental Cars Enterprise (304) 520-3115Taxi Services Almost Heaven Taxi Service (304) 992-2206Ground Transportation:Greenbrier Limo (304) 647-4888, Middle Georgia Regional Airport (MCN)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (478) 788-3760Airport Website:www.iflymacon.comArrival InformationRental Cars Budget/ AvisGround Transportation: Located in the Main Terminal, Northwest Alabama Regional Airport (MSL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (256) 381-2869Airport Website:https://www.flytheshoals.comArrival InformationRental Cars Budget/ HertzGround Transportation:Taxi and Limo - Dixie Cab/ Yellow Cab/ Quad-Cities Taxi & Limo, Nashville International Airport (BNA)General InformationTerminal/Gate: North Terminal/Concourse B (check monitors for gate information)Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (615) 275-2099Airport Website:www.flynashville.comArrival InformationNorth Terminal Baggage Claim - Level 2 (Check monitors for carouselinformation)Rental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Oakland International Airport (OAK)General InformationTerminal/Gate: Terminal 1 Gate 5, Terminal 1 Gate 12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (510) 563-3300Airport Website:www.oaklandairport.comArrival InformationRental Cars Fox/ Alamo/ National/ Enterprise/ Dollar/ Thrifty/ Hertz/ Avis/ BudgetGround Transportation: Located in the Main Terminal, Ogdensburg International Airport (OGS)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (315) 393-4721Airport Website:https://ogsair.com/Arrival InformationRental Cars Blevins Bros. Inc, Barkley Regional Airport (PAH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (270) 744-0521Airport Website:www.flybarkley.comArrival InformationRental Cars Enterprise/ Hertz/ Uber/ LyftGround Transportation: Blue Dot Cab Co (270) 245-1234Public Transportation: Paducah Transit Dial-A-Ride* (279) 444-8700 *(24hr Advance Reservation Required), Page Municipal Airport (PGA)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (928) 645-4240Airport Website:www.cityofpage.orgArrival InformationRental Cars AvisGround Transportation: Located in the Main Terminal, Mid-Ohio Valley Regional Airport (PKB)General InformationTerminal/Gate: 1Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 464-5113Airport Website:www.flymov.comArrival InformationRental Cars HertzGround Transportation: Located in the Main Terminal, Philadelphia International Airport (PHL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (215) 937-6937Airport Website:https://www.phl.org/Arrival InformationRental Cars Blevins Bros. Inc, Phoenix Sky Harbor International Airport (PHX)General InformationTerminal/Gate: Terminal3 Gate E2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (602) 273-3300Airport Website:https://www.skyharbor.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty, Plattsburg International Airport (PBG)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (518) 563-1000Airport Website:https://www.flyplattsburgh.com/Arrival InformationRental Cars Budget/ Enterprise/ Avis, Shenandoah Valley Airport (SHD)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (540) 234-8304Airport Website:www.flyshd.comArrival InformationRental Cars Avis/ Budget/ Enterprise/ UberGround Transportation: SHD Shuttle* (540) 234-8304 ext.5*48hr Advanced Reservation Required, Tupelo Regional Airport (TUP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (662) 841-6570Airport Website:www.flytupelo.comArrival InformationRental Cars Budget/ Hertz.
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