Reply. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Often, you can answer the scam-or-not question before you even see the details of a club promotion. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Bath 2 . Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Exchange: CST: 2046555-50. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. After about another hour, I finally got through to the right person. Other restrictions may apply. Sign up for free now, Sign up for free to participate on the website. After all, it's not their money but yours. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. I even saw some stuff abour class action lawsuits. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Is this your company? RCI, LLC is not responsible for any activities or services provided third party providers. Palmera Vacation Club. Bottom line: Palmera VC is a scam. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. How do I get out of this? Nothing that the salesman presented to us was true. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. This would leave me with only the maintenance fee to pay. To use our mobile site, please enable JavaScript. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Copyright 2020 Business Consumer Alliance All Rights Reserved. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. I just want out. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Useful. Barcelo bought out Occidental right . This was enough to scare us away. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. This complaint was posted by a verified customer. would get enough money to pay off their time share. Most real companies would take the time..will see where it goes. They also verbally guaranteed us that Washington Seller of Travel Reg. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Login. No travel service of real value is ever free. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. membership takes 45 days to activate, 15 days after you can My points being correct. Some property-based clubs claim, or at least imply, that your membership is an investment. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. No we know why. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. To be updated with all the latest news, offers and special announcements. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Book by 8/15 for travel through 12/15/22. showed us were significantly less than what was actually Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Reporter3228572. First off, I want to say that the people from Palmera are so hard to get ahold of. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Start a new search, then select a related item from the autosuggest. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Also publication TIMESHARING TODAY. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. So why do people still buy timeshares? Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. For a better experience, please enable JavaScript in your browser before proceeding. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Hawaii Seller of Travel Reg. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If we can verify it in our system, an email will be sent to you with your password. Time Shares. Extra VacationsSM getaways prices are based on a seven-night stay. I have tried multiple times and never receive a response from the request. Is this your company? Submit a complaint and get your issue resolved. Vacation Club. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Fla. At least I can dispute the credit card charges. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. BCA has no information regarding government actions at this time. Sign up for free now, Sign up for free to participate on the website. The price level of this organization is high according to consumer reviews. I am one of those seniors who purchased on the promise that they would sell current time share. He didn't listen to anything we said at all. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. 213. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. get quotes and more. legally cancel the contract. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Barcelo/occidental vacation club is a rip off. Check the spelling of your query. On their websites, both businesses proclaim the best deals on vacations. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Our credit is being held hostage by Palmera Time Share. OMG!!! Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Websites:There are no additional web sites. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. 602560941. They lied about what the points would get us. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Report inappropriate content Robert F 2 posts 92. Theyre selling pie in the sky, and Marie Callender is better at making pies. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We bought 3,000 points for around $13K. We were still not interested. This sounded good to me as my current time share only gave me one week and a one bedroom. Our records indicate the company failed to respond to the one complaint brought to its attention. Read full review of Palmera Vacation Club. This review was chosen algorithmically as the most valued customer feedback. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Still no return calls. And we prefer to vacation by ourselves instead of as a group. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. And can't book anything. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Who do I contact??? BBB reports on known marketplace practices. If a deal is actually honest, it will still be there after you take a day or so to check it. Palmera Vacation Club has resolved 1 complaints. Now I have 2! This is not the first time that we have had issues with getting people to respond, Desired outcome: He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Judging by everything I'm reading, nothing has changed and they are still lying. Help please. In fact, about 85% of timeshare owners love their brand or resort. Everything you need for a luxurious relaxing vacation. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. He showed us the availability for the following year during the same week we purchased. Some restrictions apply. Don't have an account? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. At this point I just wanted to get my money back and get out of there. The first clue should have been that the Quest However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You May Like: What Is The Cheapest Caribbean Vacation. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. *****. Clear all Recent Reviews Looking for Palmera Vacation Club Login? Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Time share oversere haven't got anywhere yet. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. We attended the 90 min presentation this past weekend in Hilton Head Island. Cancel.We want out of Palmera. incorrect. Prove them wrong! Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Like a free stay and Hilton money? He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Location. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. purchase it back from us. We asked plenty of questions, figuring 4 heads were better than 2. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. BCA has no information regarding advertising review at this time. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. $12,000. Please be wary when you go on this tour. The Palmera membership also included a Quest Vacation Club membership. Hawaii TAT Broker ID #TA-023-193-6000-01 My wife and I was deceived and lied to, they are good at what they do. Contacts:There are no additional contacts. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. The BBB has this "company" graded an F with a multitude of unresolved complaints. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. You are using an out of date browser. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Thank you! Login to participate on the website. They never answer our calls I but 5000.points and paid $2000. I am respectfully asking for a rapid response. get quotes and more. and told them we wanted to cancel the contract or they could After purchasing, I was told to just click Book Me and schedule my trip. Hawaii TAT Broker ID #TA-023-193-6000-01. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. My biggest fear is the financing paperwork I signed. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. This post has been removed at the author's request. I told them I was waiting on a check from them to pay off my old time share. Payment . By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. All we ask is that you follow a few simple guidelines. Learn how the rating is calculated 1 complaint. What is Palmera Vacation Club's Instagram? Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. We didn't start to look into it more until we got home Sunday night. We were told they no longer sell that We told him flat-out during the tour that we are not interested. Write reviews, ask and respond to questions, get quotes and more. Must call to book. On our way down to Hilton Head, we were a little bit behind schedule. How much do you spend normally on your hotel? Our ETA was just after 5, so I wanted to call in. Scam Clue 3: A promotion claiming youve been specially selected for membership. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Claim it and get a lot of features. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Already have an account? I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. We have had two BAD ENCOUNTERS with Palmera. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Unlimited Vacation Club - Members Only Please! Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions.
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