If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. $9.89 Was $27.99. Your browser does not support all of our websites functionality. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. #2 delete the app from your phone and reinstall Accelerate the bike to a moderate speed, then firmly apply the brakes until you are at walking speed. Download the full eTap AXS User Manual here. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Orange Seal, does it live up to it's fame. Bedding in your brakes will deposit an even layer of pad material onto the braking surface of the rotor. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. I was about to go for a ride, but the rear derailleur wouldnt shift. Just ensure that the tops of the big chainring teeth are passing through the guide mark. If the noise is more persistent and remains long term, the pads may be contaminated, or improper bed-in left inconsistent layers of pad material on the rotor surface. Add to Basket. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. We're using cookies in case to provide best-possible user experience. did you check it previously? Repair everything and open the Sram AXS app to connect to the derailleur. Orange Seal, does it live up to it's fame. All Out Bikes 3.33K subscribers 11K views 1 year ago In this video we have a customer with some shifting issues with his Sram Force AXS rear derailleur. 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. Just follow these four tips that cover the most critical items required for a dialed setup. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Take your bike to a dealer and they will call SRAM service and it will be replaced. We're using cookies in case to provide best-possible user experience. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. BlackBox Eagle AXS derailleur prototype (l) vs. current XX1 Eagle AXS (r) We've obviously mentioned the lack of a derailleur hanger in SRAM's new direct-mount BlackBox Eagle AXS derailleur prototype. I would try this: Singletracks Merch | Green LED lights should stop blinking. MTB Podcast | Everything setup-wise is fine, the alignment tool was used and the limit screws are adjusted as per SRAM parameters. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Best Bike Trails | Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). Complete setup instructions are laid out in our. SRAM NX Eagle Rear Derailleur Spare Parts. Front Derailleur Alignment Tips for Ideal Performance. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. Add to Basket . Allow the brakes to cool prior to any additional riding. Accelerate the bike to a faster speed, then very firmly apply the brakes until you are at walking speed. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. Always quick responses from SRAM so far through my local shop. l'aide des repres sur la chape du drailleur avant, rglez la hauteur et l'alignement par rapport au grand plateau [vido] The Derailleur Reduced to its most basic level, the Eagle AXS rear derailleur simply uses a motor, instead of a cable, to move the derailleur. We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. Reinstall the pads and wheel and loosen the caliper bolts. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. How do I create a bike profile and assign my AXS components using the AXS Mobile App? Repeat approximately ten times. #1 remove both batteries, charge them fully, then reinstall them. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. SRAM Aeroglide Ceramic Bearing Pulleys (Black) (10/11 . You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. Rather weird and i'd wait for Sram to respond. Descend to trailhead and it wouldn't shift the entire descent. This is a pretty common size and many stores will have them. If you continue to struggle achieving proper alignment, weve recently developed a tool that can aid in front derailleur setup. Over time this bolt can back itself out as the suspension cycles and the derailleur pivots around the bolt, moving the derailleur outboard and giving the same effect as a lack of cable tension. Either you have JavaScript disabled or your browser does not support JavaScript. If youve been riding the bike for a while, check to see if its time for your pads to be replaced. Company Nothng nada :-(( WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) #3 re-sync the app with the groupset. Widgets, Explore If for some reason the derailleur is shifting in one direction well, but poorly in the other, you may need to perform a micro-adjust. SRAM Red eTap AXS Rear Derailleur B-Bolt and Screw Kit. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. How do I pair my AXS components together? Make sure the wedge lightly contacts the frame or braze-on. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. This might be a long shot to find answers, but I couldn't find any online. Using the manual as a reference, here are some key adjustments to check: SRAM AXS chains come from the factory with a very light oil installed, but when it comes time to ride, we recommend applying the wet lube of your choice. View Details. SRAM Red eTap Rear Derailleur Spare Parts . 1. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. There are things you can do electronically to fix this, but first lets go back to basics and check the nuts and bolts because at the end of the day, its still a derailleur. Ideally, this is done under sag so youll likely need somebody to help you. $27.99. Good news, our initial testing shows the 10-36T cassette . Stuff breaks or sometimes you get a bad one, so good support is key. for the smoothest, fastest shifting setup. When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Cookie Notice I have the same problem. Then hit the parking lot and starts again. Look at the back side of the front derailleur to see if the support wedge is installed and adjusted properly. SRAM GX 2x11 Rear Derailleur B-Bolt/Limit Screw Kit. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. WatchHow To Video, B) Check that you have a 0.51mm gap between the inner plate of the front derailleur cage and the chain when on the small ring and large cog combo. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Remove the battery from your front derailleur. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Release the AXS button on your front derailleur. The 33T seems a pretty hard stop. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. Maybe it shifts okay but the chain is making a bunch of noise in one or several gears like it almost wants to shift. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). Press and hold the AXS button on your front derailleur. First, make sure the mounting height is correct. The previous road version SRAM Etap wireless shifting has been out for a bit longer. Repeat approximately twenty times. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. This should mean that both units are paired and good to go. Then push the AXS button on the rear derailleur a final time and both LEDs will turn off. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. Your local shop may already have one and can set up your front derailleur in a few short steps. Or you break down and maintain your bike. Hi, SRAM GX 2x10 Rear Derailleur B-Bolt/Limit Screw Kit. If that would be repeatable, it is most likely and electric issue. Your browser does not support all of our websites functionality. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. $52.99. 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS Santa Cruz Bikes Like the Megatower Just Went On Mega 3 Expert Tips to Improve Winter Mountain Bike Performance. SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. Show. I have never snapped a derailleur cable, ever. When I put the bike in 1st gear and then upshift to 2nd gear it stays in 1st gear. Either you have JavaScript disabled or your browser does not support JavaScript. But it does need a little break in period to run optimally. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. $312.99. Singletracks may receive compensation for purchases made through any affiliate links in this article. #4 re-install all firmware (overwriting existing). I then tried connecting with my iphone . Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. If it does not, loosen the 2 mm mounting bolt, slide the wedge forward until is snug against the derailleur, and then tighten the wedge bolt to 0.3 Nm. Your browser does not support all of our websites functionality. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? Reinstall the battery in your front derailleur. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. It may simply be that you need to get the new pistons moving and ready to brake. $61.99. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. Back by popular demand, the general all-things Road forum! Install the proper pad spacer for your model of caliper. Check out this handy guide from SRAM. Nevertheless, if the issue is still there, check the cable tension. When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM XX1 / X01 Eagle 1x12 Rear Derailleur Spare Parts. That fix is certainly trickier than swapping a battery or rebooting the system. Press and release to end pairing session. And what happens if you snap a derailleur cable? Call SRAM or work it through your LBS, SRAM will fix you up. Repeated this a couple of times and removed the derailleur from the bike in the app, restarted the app, kept the battery off for a few mins etc etc. Disc brake noise can be a matter of some water or dirt temporarily getting on the rotors. However, I noticed that the face of the FD's mount is flat whereas the overwhelming majority . The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. If your system is unresponsive, often the main culprit is a dead battery. Either you have JavaScript disabled or your browser does not support JavaScript. It's designed for the 10-26T, 10-28T and 10-33T cassettes. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. I plan to reach out to SRAM this week. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). Its time for a brake bleed. Start by shifting into the second largest sprocket. Ideas? We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. If youve gone too far in the wrong direction, try going back the other way. I have the exact same issue and am unable to resolve it. Then cruising around the parking lot area for about ten minutes waiting for my riding partner it shifted well. SRAM Rival/GX AXS Mullet Kit Features: Mixed Rival AXS mullet groupset with GX AXS rear derailleur Choose any Eagle cassette (10-50t tested) Available Quarq single-sided power meter Smaller-profile Rival shifters than Force or Red Easily pair and manage preferences and updates with AXS mobile app Price: ~$1600 (depends on exact configuration) You may be better off having your shop contacting the SRAM rep and getting an answer. SRAMs wireless AXS drivetrain has a bunch of benefits, including clean cable(less) routing, no shift degradation due to cable wear, and ease of installation, but most of all it means crisp, smooth shifting pretty much all of the time. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. Press AXS button on shift levers Again locate AXS button at rear derailleur. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. is it a such problem in Battery? Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. It allows you to use a 12-speed AXS chain and cassette with your existing 11-speed mechanical shifters and derailleur (you need to modify the shifter with one of their ratchet rings to give the extra click and the right cable pull, and you can use road cassettes with your Rival 1 derailleur or change to an Eagle derailleur and cassette by I have smashed a derailleur more than once (and was able to use the same cable). Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here Terms | Privacy, First published January 11, 2022 @ 2:00:00. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Add to Basket. This is easy to do one-handed while riding in a parking lot. Is your bike more than a year old? Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. Introduce Yourself / Gallery - Please use metric weights. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. Add to Basket . And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) Download the full eTap AXS User Manual here. Watch How To Video WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). SRAM was finally very quick to take care of it. Will it work with the new 10-36T cassette? I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. Use a derailleur hanger alignment tool to ensure that your hanger is straight. The SRAM RED eTap AXS rear derailleur's Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel is removed making rear wheel changes easy. SRAM XX1 Eagle AXS Rear Derailleur Bolt and Screw Kit. I know some guys who have AXS and they love it, but I am still not convinced to spend the $$$$$$ when I can spend $$$. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. I thought it was just me and tried internet searches for the cure but of course to no avail. Has anyone else experienced this and if so, did SRAM warranty replace? If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. Over time, dirt and grime can keep pistons from moving freely. I have been having this same issue recently as well. If theres no light at all, your battery is likely dead. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13. If the brake hose was cut to length during installation, the system must be bled. $52.99. The RD stops when it confronts that obstacle. Use DOT compatible grease whenever it is specified. If all that doesnt work, Id be taking it to a dealer. Maybe if I get an industry discount someday. But, I digress I am lovin my one speed automatic equipped bike. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. Add to Basket. If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. Shift to the largest cog and. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Not gonna lie: reading this makes AXS sound pretty appealing. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. Add to Cart. As for the chain, it. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. . SRAM GX Eagle Rear . $27.99 . The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. This setup step has more effect on shifting performance than any other adjustment. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. Center the caliper and tighten the bolts. There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. About Us | That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. SRAM support pages are utterly useless and I was unable to find anything similar after some googling. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. The front derailleurs position on the bike is absolutely foundational to its performance. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. Use wet lube 3. The black finish on our XG-1270 cassettes is hard-wearing and looks fantastic. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Its Orbit technology ensures quiet and safe chain management. If you heard your derailleur contact something and there are one or two specific gears somewhere that just arent happy, its likely that your hanger is bent. $61.99. In a regular mechanical derailleur system, there is a cable that pulls the derailleur from the harder gears up the cassette into the easiest ones, and you can adjust the tension on that cable to pull it in one direction or the other. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. The RD stops when it confronts that obstacle. You can always swap them over again to change seat height for climbing/descending. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. Pressing the button had no effect, except when reconnecting the battery while button pressed, which resulted in re-installing the firmware 2.7.3 (already up to date prior to this).
