None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Hoping it will correct itself. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. I dont have this issue with Chrome. Gets to grayed out profile icons. Thanks! Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. This, too is a new development. Soo frustrating. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. is it possible to download it to Firestick for example? This cleans up the temporary files stored on its storage and helps you start afresh. in. Delete the Fire Stick app and reinstall it. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 On your laptop, mobile or tablet, enter the web address - stv.tv/activate. so the stick is pretty much useless. Product features. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. Is TV Player down on Saturday March 4, 2023 and not working for you? Tried every suggestion. One, that is within feet of the modem often says cant connect to wifi. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. These errors are. If you continue to use our Services without changing your settings, we'll assume you're ok with this. Experiencing this on three different tv models and brand new fire sticks on two of them. Did you get it to work? I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! I get stv player but old version and can't seem to update. But now what! I went to my garage and got my 12 pound hammer and smashed it to its. This Fire stick seams to only work smoothly with Amazon Prime. You can get cheaper deals if you sign up for longer than a month but that all . Enter the following fields; first name, last name, create a password, date of birth, Just says fire tv in the screen all day and night. Scroll down to the menu option marked Restart and select it. How do I reset my Fire Stick when the settings won't load? Keeps scrolling rapidly by itself. May change to ROKU. Ideally, it would be best to connect the Fire Stick directly to the wall. in. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Click on the Join STV/Sign in button. Ive tried everything from disconnecting everything but nothing happens. Make sure you are not trying to use any of these devices: TV and internet working fine. Press the 'Home/Start' button on your remote and you'll see the launcher bar. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). Get the Latest Tech News Delivered Every Day. All I get is a flashing screen. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. I tried powering off for several minutes and then start again. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Any advice be helpful. Copyright 2007-2020 STV. Media streaming services occasionally go down due to server issues or for maintenance. Ive tried everything as well. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Sorry we couldn't be helpful. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Step 4: Follow the on-screen prompts to complete the process. Try updating to this through Home > Settings > Support > Software Update > Update Now. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Step 3: Select Restart to confirm the action. Home page takes forever to load and once it does, the apps wont load after you select them. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. I am giving up and just ordered a ROKU stick. Ive done every update, changed batteries, you name it, its been done. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. While you're on the main screen, select the Settings option at the top. Give us your status below and tell us what is happening. Should I not buy movies? Mine doing same thingblack screen with white amazon logo. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Whats all that you replaced? Have a good one. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. I dont want to screw up two of the other tvs? One of your buttons is probably stuck depressed. I cannot get past the installing updates as well. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Just contact Amazon they gave me a new remote and all is fine now. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. 1000s of hours of shows available only in the app. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. You can retrieve them from Amazon. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Thats the same issue Im havinghave yall been able to fox yalls? At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. 10:30 AM I unplugged the Firestick and my WiFi but it still wont work right. Thats the only way we can improve. Step 6: When your Fire TV Stick restarts, youll need to set it up again. Help? Im so tired of this! STV Player, TV you'll love for free. postcode and select your marketing preferenceand then click join STV. Its unlikely your TV will switch automatically. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. Must have been like this forever. Thats exactly what mine is doing, and none of these suggestions are working. Spoke to Amazon. My fire tv asks for registration after several days being registered. Cookie Info: To find out how to manage cookies, see our cookie policy. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Amazon Firestick Not Working: 2023 Troubleshooting. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Ever since Amazon updated their home menu, none of my fire sticks respond. I have deleted apps and still screen is interrupted with not enough storage. Not have Hulu, Netflix, showtime, discovery and two more apps? Search our help centre for help with out web site, Mobile apps or TV apps. I'm still having problems do you have a Support / Help contact? Step 2: Release the buttons and wait 60 seconds before continuing. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Firestick appears to be stuck in either reboot or update, How long should this take. Me too!! You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Amazon helpful but Im about to bin the firestick and just buy a smart TV. I am having the same problem. I previously moved it from one tv on first floor to another tv on second floor. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. 1000s of hours of shows available only in the app. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? TV thinks my Roku is an Apple TV - how to change? Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Sounds good to me! I have a Roku tv in another room and have no problem connecting with it. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Im not even sure where to go to fix this issue. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? changed batteries still the same. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Firestick worked fine then next day it didnt. Changing HDMI port and batteries did not help. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. I have same issue except now it is stuck spinning on the firetv logo screen. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Same thing here! All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. Same problem. Having an issue too. I did all the items listed on site. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. Im having the same issue as of 2023 fire stick is not loading. 13-01-2021 The channel guides come up. Fire stick Amazon are very cunning, no access to their main Managing director. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. My firestick still doesnt work. having problems with playing any videos or you have general feedback then please contact using the email below. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Tried everything above, not working. They arent wi fi 6 firesticks. This just started on 3-19-2022. Weeks after purchasing it. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). I tried everything abov. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. My remote wont turn on the fire stick at all just the tv and volume works. I kind of thought that was the reason because it worked perfectly fine when there was no snow! We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Almost completes and then goes back to say not connected. How do you factory reset the firestick? We should not have to pay for any new equipment if this is an Amazon problem already paid for. Can I watch STV when I'm on holiday? Ive tried everything. How did you fix this ? There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Right John! As with most electronics, a good old restart can usually do a device some good. Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. in, same problem. We are independently owned and the opinions expressed here are our own. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. Now I turn it on and nothing happens its just a black screen. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. I also just put fresh batteries in the remote, just in case. We test each product thoroughly and give high marks to only the very best. No. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. It says home not available. Uninstall the application by following the steps above, but select the Uninstall option for step 6. Looking forward to receiving my new ROKU stick in 2 days. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Im curious if youre happy with it? Im in UK. Firestick 4K not working since yesterday. So Ive been reading about Roku. Looking at all these comments they are all recent. Reset the WiFi. Was this answer helpful? Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Depending on which of these issues youre having, your most likely fix will change. Same problem with a year old Fire Stick. He writes about Windows 10, Xbox One, and cryptocurrency. Mine too exactly like yours.have you found an answer yet? It says downloading latest software all to NOT actually download it and start all over again!! I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Scroll to the right and select the option that says My Fire TV. * Android devices that do not support Miracast. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Its stuck on the updating screen and I factory reset it twice. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. 15-06-2022 Thanks, mine is doing the same. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. mine keeps restarting completely. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Nothing. The technical storage or access that is used exclusively for anonymous statistical purposes. in. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. Then, sign back into the network to reconnect to it. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Now its time to watch all your STV favourites and explore all our STV Player exclusives! Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Let us know if you liked the post. My newer firestick is still working fine. Help Please 4-5-22. Once the device is set up, check to see if your problem has been solved. Might have to call a number for customer service. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Im frustrated and that 12# hammer is sounding better all the time. I think Ill switch to Roku too. Same problem, very frustrating, mine is brand new and the second one Ive got!! Why??? How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). I try to go to settings and nothing is there. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Waste of money. Then stopped within 30 seconds. Two Fire stick lite not one works. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Follow the directions that are posted above. It lets hearing implant users hear a variety of audio content. STV Help and Support. This will solve many of the most common issues. All rights reserved. 11-01-2022 Have you had many issues with your Fire TV Stick? Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. I guess its time to scout out alternative streaming sticks. I have many Fire Sticks but this was the first 4K. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Im glad its not just mine but what is the real solution? First, you can uninstall and reinstall the app; then, try restarting the device. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. 12:20 AM There is sound on start-up when Fire Stick first appears on-screen, but not after that. Please assist. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. Very frustrating as I have to reboot the stick. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Yes mines doing the same,just showing the Amazon logo and the dots. My remote will not change to any other channel. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Step 3: Select an app that's not loading on Fire TV Stick.. You'll be presented with a web address and unique 5-digit code on your TV screen. We have two more in the household and they work fine! You may need to re-pair your app remote with your Fire TV Stick if it is not responding. Thats my issue as well. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. It will turn the tv on but wont navigate to do anything else. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Help? Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. I hope Amazon comes up with an answer soon. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. Tried new batteries, pressed select and play, etc. I have a rental house where most annoying is the fact that the live menu is not working. Check your TV's HDMI input. * Windows devices that do not support Wireless Display (WiDi) Free for everyone in the UK. Unpacked the Firestick and set it up correctly. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Is this what yours was doing? 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Copyright 1995-2023 All Rights Reserved. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. That solved my problem. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. Changed batteries in the remote still nothing.
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